Workflows / abcl-servicing-intent · Traffic

Traffic

Done: 300 conversations · synthetic benchmark
Synthetic benchmark trafficGo to Compare

Synthetic benchmark traffic for this demo. In production, personal data is masked and stays in your cloud.

Workflow contextTags each loan and insurance servicing message with its request types, product and urgency. Synthetic messages; incumbent Gemini 4 Argon.
Workflow
abcl-servicing-intent
Captured
SDK
Description
Tags each loan and insurance servicing message with its request types, product and urgency. Synthetic messages; incumbent Gemini 4 Argon.

300

Traces

₹42.34

LLM cost

₹0.141

Cost per conversation

3.4 s

Median latencyHalf of the replies are faster than this.

13.4 s

p99 latency99 of 100 replies are faster than this.

0.0%

Errors

Topics

10 topics · updated 20 Oct, 5:30 am · click a topic to filter

A member rebuilds topics.
Instructions for Dvar (optional)

None saved.

Showing 300 of 300 · newest first
Traces. One row per trace.
TimeTraceInputTopicStepsLatencyCost
16 Oct, 11:36 amcccd3f5aDear Sir/Madam, I am requesting the provisional interest certificate for the financial year 2023-24 for my loan account XXXX9378. Please send it to my registereStatement or interest certificate—2.5 s₹0.133
16 Oct, 11:25 am1262e786Subject: Extremely disappointed with service - Policy XXXX2685 Dear Team, I am writing to express my extreme frustration regarding the handling of my reimbursClaim status—7.2 s₹0.155
16 Oct, 11:24 am3c92ee64Arre, kitni baar bolu! Mujhe mere personal loan XXXX7527 ka statement aur interest certificate chahiye. Kab tak wait karun? Jaldi bhejo!Statement or interest certificate—3.1 s₹0.132
16 Oct, 11:06 am2f092e0fThis is ridiculous! I've been waiting for weeks for the status of my life insurance claim for policy XXXX6913 and no one is telling me anything! Also, I want toClaim status—3.1 s₹0.137
16 Oct, 10:49 amba081275My EMI was debited from my bank account two days ago for loan XXXX2537, but your app still shows it as unpaid. This is very annoying. Update the status immediatEMI or payment status—3.7 s₹0.134
16 Oct, 10:46 amb42c2c88Dear Team, I am writing this because I am extremely frustrated with your system. I have already made the EMI payment for my loan account XXXX9985, and the moneEMI or payment status—3.8 s₹0.139
16 Oct, 10:43 am21b2e52dSubject: Bank account change for loan XXXX6665 Dear Sir/Madam, Mujhe apna EMI debit bank account change karna hai kyunki mera current account close ho raha haMandate or NACH change—4.2 s₹0.138
16 Oct, 10:11 amf125553eI have been asking for my interest certificate for the housing loan XXXX5717 for days now! Why is it taking so long? Send it immediately.Statement or interest certificate—4.7 s₹0.129
16 Oct, 10:00 am20d52743Dear Customer Care, I hold a personal loan (XXXX1022) and a life insurance policy with your group. Could you please share the provisional interest certificate fStatement or interest certificate—2.4 s₹0.145
16 Oct, 9:45 am4ae449bfI am extremely dissatisfied with the service for policy XXXX8221. I want to formally escalate this issue to the grievance officer as my previous emails were ignComplaint or escalation—7.8 s₹0.375
16 Oct, 9:41 am19fab1a5I want to change the bank account for my monthly auto-debit for loan XXXX6813. Please let me know the process to update the mandate.Mandate or NACH change—2.1 s₹0.132
16 Oct, 9:25 amaf203259Hi, I just saw a housing loan account XXXX7263 in my name on the portal but I have not taken any loan. I think someone has used my documents fraudulently. PleasSuspected fraud—2.5 s₹0.133
16 Oct, 9:14 ama92c1414Mera patient abhi hospital mein admit hai for policy XXXX9636, please cashless pre-auth ka status update kardo. Vaise, mujhe ek SMS aaya ki mere naam pe ek aur Claim status—3.6 s₹0.145
16 Oct, 8:50 am03f8653bI have already sent my new address proof three times for my home loan XXXX7269 but you people still haven't updated it in your records. Please just fix my contaKYC or contact update—4.3 s₹0.133
16 Oct, 8:32 am8169271aHi, I just saw a housing loan XXXX7780 in my name but I never applied for any home loan. Pls check this.Suspected fraud—3.4 s₹0.131
16 Oct, 8:31 ambbe2e8d7Yaar yeh kya system hai! Mere loan XXXX9820 ka EMI cut gaya hai but app pe still showing overdue. Check karke batao kab tak update hoga!EMI or payment status—4.0 s₹0.133
16 Oct, 8:06 am3c4d8a7c<PERSON_1> here. Loan XXXX4871 ko fully close karna hai mujhe. Mujhe foreclosure amount batao jaldi, why is it taking so long??Foreclosure or part prepayment—3.0 s₹0.133
16 Oct, 8:03 am4d485c50I want to update my mobile number and PAN card details for my life insurance policy XXXX6068. Please guide me through the process. - <PERSON_1>KYC or contact update—3.8 s₹0.132
16 Oct, 7:41 am891f8d0eDear Team, I am writing regarding my life insurance policy XXXX4207. I have been trying to update my nominee details for two months now, but your portal keeps cPolicy change—3.9 s₹0.144
16 Oct, 7:37 amc064f84aHey, I've been trying to update the nominee for my policy XXXX6718 for ages now. Why is this taking so long? Just get the nominee changed quickly!Policy change—3.7 s₹0.130
16 Oct, 7:22 amc50db696Yaar, XXXX7506 ka nominee change karna hai but portal kaam nahi kar raha. Kitni baar try kiya, please update kar do jaldi.Policy change—3.3 s₹0.130
16 Oct, 7:14 am0b91c976Dear Team, Mujhe mere housing loan XXXX3893 ka latest account statement aur interest certificate chahiye. Also, I want to change my EMI debit bank account, pleaForeclosure or part prepayment—3.3 s₹0.145
16 Oct, 7:09 am4eb75e87Hi, mere naam par ek housing loan account XXXX5305 open hai jo maine nahi liya. Ye unauthorised lag raha hai, please check karke batao.Suspected fraud—2.0 s₹0.132
16 Oct, 6:52 amf8c6cc13I am looking to close my personal loan account XXXX6011. Please provide the foreclosure quote and the procedure for the same. Also, I require the interest certiForeclosure or part prepayment—3.3 s₹0.139
16 Oct, 6:52 ame54e8d67Dear Team, Mera life insurance claim (XXXX9447) ka kya hua? I have been waiting for weeks and no one is giving me a clear answer. Please update the status of mClaim status—3.4 s₹0.133
16 Oct, 6:27 am905a4476Hello, mere life insurance policy XXXX6126 ka premium renewal kab hai? Please amount and due date share kar dijiye.Premium due or renewal—5.6 s₹0.129
16 Oct, 6:20 am5dea167eHi, I would like to make a part-prepayment on my personal loan account XXXX1314. Could you please guide me on the process for this?Foreclosure or part prepayment—3.4 s₹0.133
16 Oct, 6:04 am6b9462c2Listen, mere home loan XXXX6017 ka address change karo. Why is my premium payment record not updated with the new address? Jaldi update karo my mobile and addreKYC or contact update—3.7 s₹0.133
16 Oct, 5:53 am617eacc0Dear Sir/Madam, Mera life insurance policy XXXX9755 ka premium due hai but mujhe koi reminder nahi mila. I am very frustrated because if the policy lapses, it wPremium due or renewal—4.3 s₹0.135
16 Oct, 5:47 am3c100fe8<PERSON_1> here. Loan XXXX1336 ka statement chahiye and mera mobile number bhi update karo. Plus, life insurance policy renew karni hai, amount batao kitna hai.Statement or interest certificate—3.6 s₹0.148
16 Oct, 5:41 amd3a96b0cTo the Management, I am extremely frustrated with your service. My life insurance policy XXXX6607 is due for renewal, but I am not receiving any payment notifiPremium due or renewal—2.3 s₹0.142
16 Oct, 5:35 am68817acfHello, I require the provisional interest certificate for my loan account XXXX6911 for the current financial year for tax filing purposes.Statement or interest certificate—4.0 s₹0.128
16 Oct, 5:17 am03875ed3Dear Team, Mera naam <PERSON_1> hai and mera home loan account number XXXX6410 hai. Mujhe apna loan full close karna hai. Please mujhe foreclosure quote bhej dForeclosure or part prepayment—3.2 s₹0.136
16 Oct, 3:53 ame1c4f901Hi, main <PERSON_1> hoon, account number XXXX9876. Mujhe loan ka repayment schedule and interest certificate chahiye for tax purposes. Please send it soon.Statement or interest certificate—5.2 s₹0.130
16 Oct, 3:44 amd752e832Housing loan XXXX2803 ka repayment schedule chahiye tha. Itne din ho gaye, still no response. Please provide it soon.Statement or interest certificate—3.5 s₹0.129
16 Oct, 3:17 am6ab4fe5bHi, mujhe XXXX4539 ka interest certificate aur full closure quote chahiye. Loan statement bhi bhej dena please. Waise mere account se ek unauthorised payment cuForeclosure or part prepayment—22.0 s₹1.107
16 Oct, 3:12 am58de2ad5I need to update my bank details for the EMI auto-debit of my loan XXXX4862. Please guide me on how to change the mandate.Mandate or NACH change—3.2 s₹0.132
16 Oct, 2:40 amffcbcdd7Policy XXXX4655 ke liye nominee update karna hai. Renewal toh ho gaya hai, ab bas details change karwa do.Policy change—2.2 s₹0.128
16 Oct, 2:35 am05e61bdeHi, mera loan account XXXX7670 hai. Last month ki EMI pay kar di hai but app mein reflect nahi ho raha, please check karke bataiye. Also, mujhe auto-debit ke liEMI or payment status—3.3 s₹0.142
16 Oct, 2:31 ama37f5c7cHi, I want to close my personal loan XXXX5794. Please share the foreclosure quote and let me know the process for full prepayment. Thanks, <PERSON_1>.Foreclosure or part prepayment—3.7 s₹0.133
16 Oct, 2:27 am6e74ae0bHello, Mera naam <PERSON_1> hai. Mujhe abhi pata chala ki mere naam par ek life insurance policy XXXX9608 issue ho gayi hai, but maine koi application nahi di Suspected fraud—2.8 s₹0.138
16 Oct, 1:45 amaa4fbc46Hello, I want to renew my health insurance policy XXXX5210. Please tell me the amount and due date for the premium.Premium due or renewal—4.3 s₹0.129
16 Oct, 1:44 am194b4f4fDear Team, I have been waiting for my provisional interest certificate for the current financial year for my loan account XXXX6644. I need this for my tax filinStatement or interest certificate—3.1 s₹0.136
16 Oct, 1:35 am50708fbbHi, please provide interest certificate for my loan XXXX8684. Income tax return file karna hai.Statement or interest certificate—6.1 s₹0.128
16 Oct, 1:33 am5be35603Dear Sir/Madam, mere personal loan XXXX9963 ki last EMI deduct hui hai ya nahi, please check karke bataye. Also, mujhe mera auto-debit bank account change karnaEMI or payment status—2.9 s₹0.141
16 Oct, 12:59 ama8aa4703Hi, mujhe mere housing loan ka interest certificate chahiye tax filing ke liye. Also, life insurance policy XXXX1613 ka premium renew karna hai, please link bheStatement or interest certificate—3.5 s₹0.148
16 Oct, 12:23 am994104bfPlease provide the provisional interest certificate for my home loan account XXXX7090 for the current financial year.Statement or interest certificate—2.9 s₹0.128
15 Oct, 11:28 pm1a40f50dRequesting a change of address for my life insurance policy number XXXX3247. Please guide me on the documents required.Policy change—2.7 s₹0.128
15 Oct, 11:04 pmcecc714bListen, mera address update karo jaldi for policy XXXX8968. Aur ye kya hai? Someone took a policy in my name without telling me! Ye fraud kaise hua? Fix this noPolicy change—8.5 s₹0.142
15 Oct, 10:37 pm6301057cDear Team, Mera life insurance policy number XXXX6484 hai. Mujhe iska renewal premium amount janna hai aur date kya hai please bataiye. Regards, <PERSON_1>Premium due or renewal—3.6 s₹0.131
15 Oct, 10:32 pmda553472I am very frustrated that my EMI is still being debited from my closed bank account. I want to change my NACH mandate to my new savings account for home loan XXMandate or NACH change—2.5 s₹0.135
15 Oct, 10:20 pm945ffff7Subject: Urgent - Policy XXXX7323 Listen, mera claim status kya hai? I submitted everything but no update. It has been weeks! Also, I want to change my nomineeClaim status—2.4 s₹0.142
15 Oct, 9:48 pm4c9708a4Dear Team, I am writing this with extreme anger regarding policy XXXX7682. My father is admitted in the hospital right now and you people are delaying the cashClaim status—9.3 s₹0.158
15 Oct, 9:46 pm57332678I want to close my loan XXXX6201 early. Please tell me the foreclosure amount and the process to pay it off today.Foreclosure or part prepayment—3.3 s₹0.132
15 Oct, 9:43 pm2531224aMere housing loan XXXX7124 ka issue solve nahi hua. Teen baar call kiya par koi help nahi mili. I want to escalate this to your senior manager immediately. BahuComplaint or escalation—3.2 s₹0.134
15 Oct, 9:35 pm51929551Yeh kya mazaak hai? Mujhe mere housing loan XXXX9081 ka closure quote chahiye aur interest certificate bhi bhej do jaldi. Saath mein mera NACH mandate change kaForeclosure or part prepayment—2.9 s₹0.144
15 Oct, 9:33 pmf81937cdI want to check the latest premium receipt for my policy XXXX1333. Also, I have discovered a life insurance policy taken in my name without my consent.Premium due or renewal—4.2 s₹0.136
15 Oct, 9:28 pmd6523468Dear Team, Mera health insurance policy XXXX2277 expire hone wala hai and still mujhe koi renewal notice nahi aaya. This is ridiculous! Please tell me the premiPremium due or renewal—3.4 s₹0.133
15 Oct, 9:23 pm1efa190cHousing loan XXXX7585 ka EMI cut gaya hai par app mein abhi bhi overdue dikha raha hai. Maine 3 baar pucha par koi solution nahi mila, please isse senior manageEMI or payment status—4.6 s₹0.141
15 Oct, 8:50 pm3fb1a27eI would like to get a foreclosure quote for my housing loan account XXXX8944. Please let me know the total outstanding amount for full closure.Foreclosure or part prepayment—10.1 s₹0.131
15 Oct, 8:48 pma4e4b338Hi, I want to make a part-prepayment on my business loan XXXX6363. Could you please share the process for this?Foreclosure or part prepayment—4.0 s₹0.132
15 Oct, 8:45 pm58918c5aHello, I wish to update the contact details linked to my housing loan account XXXX4855. I have recently changed my permanent residence and mobile number, so I KYC or contact update—3.9 s₹0.138
15 Oct, 8:11 pmcac24b13I am absolutely disgusted with your service! I have been asking for the closure amount for my business loan XXXX7024 for a week now and no one is responding. I Foreclosure or part prepayment—4.5 s₹0.146
15 Oct, 7:36 pmc963d337Subject: Request for Loan Account Statement - XXXX8470 Dear Team, I am writing to request the repayment schedule and a full account statement for my housing lStatement or interest certificate—3.2 s₹0.134
15 Oct, 7:34 pmb2f7f905Dear Sir/Madam, I am writing to bring to your notice that I have already paid the EMI for my housing loan account XXXX4770 on the 2nd of this month. However, tEMI or payment status—3.5 s₹0.137
15 Oct, 7:22 pm2a28f862Hello, mujhe mere housing loan XXXX1073 ka provisional interest certificate chahiye for tax filing. Please send kar do.Statement or interest certificate—7.4 s₹0.129
15 Oct, 7:17 pmb2895a6eSubject: Request for foreclosure quote - XXXX2988 Dear Team, I am writing to request the foreclosure statement for my housing loan account XXXX2988. I wish toForeclosure or part prepayment—4.7 s₹0.136
15 Oct, 7:10 pmd275fd93Yeh kya mazaak hai? Mere naam pe housing loan XXXX8868 kaise le liya kisi ne without my knowledge? This is a complete fraud! Mujhe koi statement ya certificate Suspected fraud—3.0 s₹0.135
15 Oct, 6:59 pm83997208I am extremely disappointed with your service. I want to close my loan account XXXX8240 immediately. Send me the final foreclosure quote and the exact process tForeclosure or part prepayment—3.9 s₹0.135
15 Oct, 6:42 pm07a4a935Subject: Request for closure and mandate update - XXXX4171 Hello, mera personal loan account number XXXX4171 hai. Mujhe loan full close karna hai, toh please mForeclosure or part prepayment—2.9 s₹0.146
15 Oct, 6:38 pm26329c66Policy XXXX8731 mein nominee change karna hai but portal pe error aa raha hai! Change my details now. Very bad experience.Policy change—3.7 s₹0.129
15 Oct, 6:36 pmdd2da541Hello, I need the interest certificate for my housing loan account XXXX4412 for the current financial year to file my taxes. Please mujhe provisional statementStatement or interest certificate—3.5 s₹0.133
15 Oct, 6:36 pm95548120Dear Team, I am very annoyed. I paid my EMI for loan XXXX2118 three days ago, but it is still not reflecting in my account. Why is your system so slow? Also, I EMI or payment status—2.6 s₹0.144
15 Oct, 6:26 pm0f09a6f6Hello, mera life insurance claim XXXX6763 ka kya status hai? Please update kardo.Claim status—3.2 s₹0.127
15 Oct, 6:23 pm66c8b311Hi, I want to update my mobile number in records and also change the nominee for my life insurance policy XXXX9654. Please let me know the process.Policy change—2.0 s₹0.136
15 Oct, 6:20 pmfaece385Subject: Request for statement and closure quote - XXXX9238 Dear Team, I am extremely frustrated as I have not received my loan account statement despite multForeclosure or part prepayment—3.4 s₹0.145
15 Oct, 6:17 pm47fb6f1dMera bank account change karna hai for loan XXXX5911. Kitni baar bolun? Change my auto-debit account immediately, bahut frustration ho raha hai!Mandate or NACH change—3.9 s₹0.132
15 Oct, 6:13 pm36d3c413Hi, mujhe mere health insurance ka premium renew karna hai. Saath mein personal loan ka statement bhi bhej do please. Also mera address change ho gaya hai, updaStatement or interest certificate—4.0 s₹0.150
15 Oct, 6:07 pmfae2d87aHi, I want to change the bank account for my housing loan EMI auto-debit for account XXXX9980. Also, I need to update my registered mobile number in your recordMandate or NACH change—3.2 s₹0.138
15 Oct, 6:00 pmea1ab9f3Hello, I have been trying to ask about part-prepayment for my home loan XXXX9517. Itna time kyun lag raha hai? Send me the closure charges details immediately. Foreclosure or part prepayment—4.3 s₹0.133
15 Oct, 5:57 pmc4e5258dSubject: URGENT: Unauthorised Loan and Lack of Response - XXXX5142 I am absolutely shocked to see a personal loan account in my name that I never applied for! KYC or contact update—3.4 s₹0.165
15 Oct, 4:48 pm63886d1bDear Sir/Madam, Mera personal loan account XXXX4497 hai. Mujhe apna EMI bank account change karna hai, toh please mandate change ka process bataiye. Also, my heMandate or NACH change—3.4 s₹0.146
15 Oct, 4:46 pm238dad85Hi, mujhe housing loan XXXX6507 ka foreclosure letter chahiye full payment ke liye. Also, EMI ke liye bank mandate change karna hai, please process start kijiyeForeclosure or part prepayment—5.4 s₹0.137
15 Oct, 4:45 pmb145506dThis is unbelievable! I just found out a life insurance policy XXXX5147 has been opened in my name without any consent. I never signed any documents. How did thSuspected fraud—3.3 s₹0.134
15 Oct, 4:31 pmd120d75aDear Team, main bahut gusse mein hoon. Maine kitni baar bola hai ki mujhe mere personal loan ka interest certificate chahiye for tax filing. Mere paas aapki lifStatement or interest certificate—4.4 s₹0.138
15 Oct, 4:29 pm52e20abcI want to update my registered mobile number and current address for my housing loan account XXXX2263. Please guide me on how to upload the updated Aadhaar for KYC or contact update—2.5 s₹0.133
15 Oct, 3:55 pm953c71ccI am absolutely furious! I see a debit for policy XXXX4793 but I never took this health loan. This is unauthorized and I want it stopped now!Suspected fraud—4.1 s₹0.132
15 Oct, 3:13 pmc9957b38I would like a foreclosure statement for my housing loan XXXX8122. Please also guide me on the process to update my NACH mandate to a different bank account.Foreclosure or part prepayment—5.2 s₹0.136
15 Oct, 3:11 pm50625d66I have raised the same issue three times already and still no resolution. This is completely unacceptable. Escalate this matter to your senior management immediComplaint or escalation—3.0 s₹0.135
15 Oct, 2:53 pm4fd8fab9Subject: Issue with EMI debit for XXXX7163 Dear Sir/Madam, I have already requested twice to change my NACH mandate to my other bank account for loan XXXX7163Mandate or NACH change—2.5 s₹0.142
15 Oct, 2:51 pm05675339I have noticed a life insurance policy XXXX2917 in my name which I never authorised. Please check how this was issued without my knowledge.Suspected fraud—3.8 s₹0.131
15 Oct, 2:44 pmbaa774e9Subject: Urgent: Double EMI Debit for Housing Loan XXXX4935 Dear Team, I am writing to bring to your notice that my EMI for the month of October has been debiEMI or payment status—3.3 s₹0.151
15 Oct, 2:17 pm0bbf6736I want to update the nominee name in my life insurance policy XXXX4060. Please tell me the process.Policy change—4.0 s₹0.128
15 Oct, 2:13 pm738068bdHi, mera home loan account XXXX7441 hai. Last month ki EMI pay kar di thi but update nahi hua, please check karo. Aur mujhe auto-debit bank account change karnaEMI or payment status—3.8 s₹0.138
15 Oct, 2:12 pmb9b8d7f7Where is the update on my claim for policy XXXX3142? I have been waiting for weeks and nobody is telling me the current status! This is totally unacceptable!Claim status—3.6 s₹0.134
15 Oct, 1:42 pm29da0132Hi, I am <PERSON_1>. For my home loan account XXXX6711, can you please share the latest statement and also let me know the process for full foreclosure?Foreclosure or part prepayment—5.1 s₹0.136
15 Oct, 1:33 pm963a867cI've been trying to change my EMI bank account for my home loan XXXX2452 for days now. Please just update the NACH mandate to my other account immediately.Mandate or NACH change—3.4 s₹0.131
15 Oct, 1:04 pm149102edWhy is my loan EMI for XXXX8941 still showing as unpaid even though money left my account? Also I need to change my NACH mandate to a different bank account immEMI or payment status—2.3 s₹0.139
15 Oct, 12:51 pm90dbe8a4Dear Sir/Madam, my policy number is XXXX1090. Patient hospital mein admit hai and I have sent documents for cashless pre-auth, please check status. Also, mera eClaim status—5.3 s₹0.144
15 Oct, 12:42 pm0cca76f0This is <PERSON_1>. I am tired of your useless customer care regarding policy XXXX3928. I want to formally lodge a complaint and escalate this to the nodal offiComplaint or escalation—2.1 s₹0.138
15 Oct, 12:30 pmebae65d3I would like to check the current status of the claim for policy XXXX2816. I have already updated my nominee details last month, so no further policy changes arClaim status—3.5 s₹0.135
15 Oct, 12:28 pmf130b9ecHi, mera loan account XXXX4032 hai. Maine kal EMI pay kar di thi but app mein abhi bhi overdue show ho raha hai. Please check karke bataiye ki payment update hoEMI or payment status—4.3 s₹0.135
15 Oct, 12:00 pmed5bbb0bHi, I have been waiting for weeks to know the status of my life insurance claim for policy XXXX2535. This is taking way too long, please let me know what is hapClaim status—3.3 s₹0.131
15 Oct, 11:53 am8336aa8e<PERSON_1> here (XXXX1678). I want to close my loan today! Why is it so hard to get a foreclosure quote? Send it to me right now!!Foreclosure or part prepayment—2.7 s₹0.133
15 Oct, 11:44 ama4a794e1This is ridiculous! I have been chasing you guys for weeks regarding my health insurance XXXX1767 and nobody is helping. I want to escalate this to your senior Complaint or escalation—3.1 s₹0.133
15 Oct, 11:30 am3af562a7Mere housing loan XXXX6715 ka provisional interest certificate chahiye for tax filing. Also, mujhe mera mobile number update karwana hai in your records.Statement or interest certificate—4.0 s₹0.136
15 Oct, 11:15 ame54bf3beI would like to change the nominee in my life insurance policy XXXX2573. I am not looking for any update on my claim status as that has already been settled.Policy change—3.3 s₹0.130
15 Oct, 10:58 am51cca742I have already paid my EMI for loan XXXX5851 but it is still showing as overdue in your app! This is ridiculous. I want to escalate this matter to your nodal ofEMI or payment status—3.9 s₹0.143
15 Oct, 10:57 am70a9920eSubject: Policy XXXX1704 update Dear Team, Maine nominee change karne ke liye request bheji thi but abhi tak nothing updated. Mujhe soft copy bhi nahi mili poPolicy change—3.8 s₹0.134
15 Oct, 10:53 am9ffe27c1Kahan hai renewal link? Policy XXXX5606 ka premium bharna hai but link kaam nahi kar raha. Pls help jaldi!Premium due or renewal—2.2 s₹0.133
15 Oct, 10:50 amc2e21d0cI am tired of waiting! Just update the nominee in my health insurance policy XXXX1551 right now. I have already sent the documents!Policy change—3.9 s₹0.129
15 Oct, 10:48 am93f87784Subject: Unauthorised policy issuance - XXXX1225 Dear Team, I am writing to bring to your attention that a health insurance policy (XXXX1225) has been issued Suspected fraud—8.7 s₹0.141
15 Oct, 10:33 am96a7e7b8Subject: Interest Certificate for Loan XXXX1349 Dear Team, Maine multiple times request ki hai but still nahi mila my loan account statement and interest certStatement or interest certificate—9.7 s₹0.134
15 Oct, 10:20 amf44ffbae<PERSON_1> here. Why haven't I received the renewal notice for policy XXXX8404 yet? I have no idea what the premium amount is or when the due date is. This is rPremium due or renewal—3.3 s₹0.136
15 Oct, 10:10 ama99c16fbSubject: Very bad service for XXXX3385 Dear Team, Mujhe mera loan statement chahiye but aap log provide nahi kar rahe. I keep asking for my "insurance paper" fStatement or interest certificate—2.7 s₹0.148
15 Oct, 9:52 amfdf40f9eHello, policy XXXX7887 ke liye claim status check karna tha. Process kahan tak pahucha hai please bataye.Claim status—4.5 s₹0.133
15 Oct, 9:29 am51bc44dbSubject: Request for details update - Policy XXXX3026 Dear Sir/Madam, I am writing to request a change in the nominee for my health insurance policy XXXX3026.Policy change—4.7 s₹0.143
15 Oct, 8:41 amc6aa2cb0Yaar ye process itna slow kyun hai? Mujhe apna housing loan XXXX4410 close karna hai. Please mujhe foreclosure quote aur closure charges batao.Foreclosure or part prepayment—3.3 s₹0.132
15 Oct, 8:28 amace7b687I want to know the exact date and amount for my health insurance renewal for XXXX5387. Also, I noticed an unauthorised debit of 500 rupees from my account yestePremium due or renewal—4.1 s₹0.139
15 Oct, 8:15 am4f837a58Mera mobile number update nahi ho raha hai for loan account XXXX3994. Kitni baar try kiya, please jaldi theek karo!KYC or contact update—2.4 s₹0.133
15 Oct, 8:04 amfc707c9cDear Team, mera personal loan account XXXX6373 hai. Maine last month ki EMI pay kar di hai but app mein abhi tak reflect nahi ho rahi hai. Please check karke baEMI or payment status—2.9 s₹0.136
15 Oct, 8:04 am752e5459Mera EMI pay kar diya par account XXXX5676 me update nahi hua! Very bad service. Mujhe mera auto-debit bank account change karna hai, jaldi process karo isko.EMI or payment status—2.9 s₹0.139
15 Oct, 8:00 am3c7433afMere account XXXX2883 se bina bataye paise cut gaye hain! Yeh kya bakwas hai? I did not authorize any payment. Stop this immediately!Suspected fraud—3.6 s₹0.134
15 Oct, 7:33 am8bb14731Dear Team, I would like to update my permanent address for my home loan account XXXX7722. I think I mentioned this while paying my health insurance premium lastKYC or contact update—3.6 s₹0.136
15 Oct, 7:29 amaa64ac00I just noticed an unauthorised debit from my bank for health insurance policy XXXX3585. I never authorized this payment! Please check this immediately.Suspected fraud—3.6 s₹0.131
15 Oct, 7:20 am2041ee50Subject: Regarding loan account XXXX6861 Hello, Mujhe pata chala ki mere naam pe ek loan liya gaya hai which I never applied for. Please check account XXXX686Suspected fraud—3.2 s₹0.138
15 Oct, 7:13 am24208964Dear Team, I am writing this email to express my extreme frustration regarding my housing loan account XXXX7880. I have already raised this issue multiple timeComplaint or escalation—2.9 s₹0.139
15 Oct, 7:06 amc8074190Hello, Mujhe meri health insurance policy XXXX7287 renew karni hai, please tell me the procedure. Also, I noticed an unauthorised debit of 2000 rupees from my Premium due or renewal—3.4 s₹0.141
15 Oct, 7:05 ame98f6aa7Hi, I am <PERSON_1>. Can you please send me the interest certificate for my loan account XXXX7055 for the last financial year?Statement or interest certificate—3.6 s₹0.129
15 Oct, 7:04 am562f53d0Dear Sir/Madam, My father is currently admitted to the hospital and we have applied for cashless pre-authorisation for policy XXXX5969. Could you please providClaim status—3.8 s₹0.152
15 Oct, 6:36 amcea8189cI need my interest certificate for loan account XXXX5782 immediately for my tax filing. Why is it so difficult to get a simple statement from you people?Statement or interest certificate—3.0 s₹0.129
15 Oct, 6:35 am2b67876dHi, this is <PERSON_1> (Policy XXXX4531). I need to update my current residential address and email ID in my records. Also, I just saw an unauthorised debit froKYC or contact update—4.2 s₹0.147
15 Oct, 6:33 am8503f69bHello, I want to change the nominee in my health policy XXXX5347. I already updated my phone number, so no need for KYC updates. Please guide me for the nomineePolicy change—3.0 s₹0.131
15 Oct, 6:20 am701f0706I paid the EMI for my personal loan account XXXX6514 yesterday, but it is still showing as overdue in the app. Please update the payment status.EMI or payment status—2.0 s₹0.133
15 Oct, 6:15 am8c90042aHello, I want to renew my life insurance policy XXXX2297, please let me know the premium amount and due date. Also, for my business loan, mujhe apna auto-debit Mandate or NACH change—3.3 s₹0.145
15 Oct, 6:07 amc9202829Dear Team, I am trying to renew my health insurance policy XXXX7745 but the payment page keeps crashing. Please tell me the final premium amount and the grace pPremium due or renewal—3.0 s₹0.141
15 Oct, 6:04 am22074dfbHi, I need to update my registered mobile number and email ID for my health insurance policy XXXX5505. Please guide me on how to do this.KYC or contact update—4.1 s₹0.132
15 Oct, 5:53 am4d44d45aSubject: Urgent - Policy XXXX8774 Dear Team, Mera health insurance policy XXXX8774 renew karna hai but portal work nahi kar raha. Please tell me the premium aPremium due or renewal—3.8 s₹0.149
15 Oct, 5:51 am7a972d09I am very annoyed that my life insurance policy XXXX9063 has lapsed. Tell me the exact amount and the grace period to revive it immediately. Also, I see an unauPremium due or renewal—4.1 s₹0.144
15 Oct, 5:38 am75b2e452I am shocked to see a personal loan XXXX3312 appearing in my credit report! I never applied for any loan from your company. This is completely unauthorised and Suspected fraud—3.9 s₹0.135
15 Oct, 5:25 amcf201beeThis is <PERSON_1>. I want the final foreclosure quote for my business loan XXXX7413. I've asked three times and no one is helping. I want to escalate this to yForeclosure or part prepayment—4.5 s₹0.142
15 Oct, 5:21 am26447016I paid my home loan EMI for account XXXX2648 three days ago, but the payment is still not reflecting in the app. This is very frustrating, please check and updaEMI or payment status—5.1 s₹0.132
15 Oct, 5:20 ama11c921aWhy is my policy XXXX4699 still showing as lapsed?? I want to pay the renewal premium now, tell me the amount immediately!Premium due or renewal—4.7 s₹0.129
15 Oct, 5:16 am57ce997eRegarding my housing loan XXXX2337, my recent EMI payment is not reflecting in the account. I also need to change the bank account for my monthly mandate.EMI or payment status—3.1 s₹0.136
15 Oct, 4:58 am33638c6dDear Team, I am writing this with great frustration regarding my health insurance policy XXXX4706. My mother is currently admitted to the hospital and we have Claim status—3.5 s₹0.142
15 Oct, 4:20 am7b468c68I have raised the same issue regarding my life insurance policy XXXX1587 three times already and no one is responding. I am now requesting to escalate this mattComplaint or escalation—2.1 s₹0.134
15 Oct, 3:34 amc75b9724Subject: Urgent Issue with Home Loan XXXX9540 Dear Team, I have already paid my EMI for this month, but I received a bounce notification today. This is compleEMI or payment status—2.7 s₹0.144
15 Oct, 3:23 am5e297454Yaar, kitni baar bolu! My loan account XXXX2027 pe charges galat lage hain. I have emailed thrice but no response. Ab seedha senior manager se baat karni hai, tEMI or payment status—3.8 s₹0.144
15 Oct, 2:57 am89e632ddThis is unbelievable! Someone has taken a business loan XXXX8517 using my documents without my knowledge! I never signed anything for this!Suspected fraud—3.9 s₹0.133
15 Oct, 2:53 ame5bb1819Listen, mera patient hospital mein admit hai and policy XXXX5128 ka cashless pre-auth abhi tak approve nahi hua! Yeh kya mazaak hai? Jaldi status batao warna diClaim status—3.9 s₹0.140
15 Oct, 2:50 am02ac33b9Dear Support, My father is currently admitted at the hospital and we have applied for cashless pre-authorisation for policy XXXX9986. Could you please share thClaim status—3.3 s₹0.148
15 Oct, 2:34 ama20b8c90Hi, <PERSON_1> here. Mera housing loan XXXX5355 hai. Mujhe iska foreclosure quote chahiye kyunki main loan close karna chahta hoon.Foreclosure or part prepayment—3.1 s₹0.132
15 Oct, 2:14 am0b28825bHi, mera personal loan account XXXX1609 hai. Mujhe EMI ke liye bank account change karna hai, please process start kar do.Mandate or NACH change—4.4 s₹0.131
15 Oct, 2:00 amcfcbd92aDear Team, I am writing regarding my housing loan XXXX4543. I paid the EMI five days ago, but your system is still showing it as unpaid. This is ridiculous. UpdEMI or payment status—3.4 s₹0.134
15 Oct, 1:58 amb80aa620Hello, mujhe mera mobile number update karwana hai for my personal loan account XXXX2102. Process kya hai please batao.KYC or contact update—3.8 s₹0.133
15 Oct, 12:51 amf53bcabfI have tried updating my mobile number on the app three times for policy XXXX7354 but it is still showing the old one. Please update it to my current number immKYC or contact update—3.4 s₹0.133
15 Oct, 12:44 am19996627Abhi tak mera claim status nahi mila XXXX1209 ka! Kitna time lagega? Aur mujhe nominee change karna hai, jaldi batao kaise hoga.Claim status—3.0 s₹0.138
15 Oct, 12:11 amccff84caHey, my policy XXXX2113 is about to lapse. Why haven't I received the renewal link yet? Please tell me the exact amount to pay now.Premium due or renewal—3.9 s₹0.134
14 Oct, 11:47 pmfa451c9fI have been waiting for my provisional interest certificate for the current financial year for my home loan XXXX8592. I need it for my tax filing urgently. Why Statement or interest certificate—3.9 s₹0.132
14 Oct, 11:45 pm4f266116Hi, I want to change the nominee name in my health policy XXXX2788. Please tell me the process for this.Policy change—4.8 s₹0.128
14 Oct, 11:35 pm0351e74aHi, Mera claim status kya hai? I submitted all the reimbursement documents for policy XXXX5842 two weeks ago after discharge, but still no update. Bahut wait kClaim status—2.9 s₹0.134
14 Oct, 11:28 pm40199143I am still waiting for my reimbursement for policy XXXX4128! I was discharged weeks ago and you guys are just sitting on my files. Tell me exactly where my claiClaim status—3.2 s₹0.131
14 Oct, 11:24 pm72348e98Subject: Urgent: Unauthorised activity on my Home Loan account XXXX1284 Dear Team, I am writing to report that there has been some unauthorised activity and sKYC or contact update—3.9 s₹0.161
14 Oct, 11:17 pm8e2ff914Loan account XXXX4451 ke liye mera mobile number change karna hai. Please update kardo.KYC or contact update—3.6 s₹0.132
14 Oct, 11:11 pm852094b5Hi, I am <PERSON_1>. I want to update my registered mobile number for my personal loan account XXXX7763. Please let me know the process for this.KYC or contact update—3.7 s₹0.134
14 Oct, 10:55 pm9bc2e52bI want to pay off my business loan XXXX3602 immediately. Tell me the exact amount for full prepayment right now!Foreclosure or part prepayment—4.3 s₹0.132
14 Oct, 10:31 pm9ba605ccSubject: Regarding renewal of policy XXXX4710 Hello, Mujhe mera health insurance renew karna hai. Please tell me that the premium amount kitna hai and last daPremium due or renewal—3.5 s₹0.132
14 Oct, 9:58 pm17c20bd9Subject: Query regarding payment for XXXX6641 Dear Sir/Madam, I am writing regarding my life insurance policy XXXX6641. I think the EMI for this is due soon, Premium due or renewal—5.4 s₹0.136
14 Oct, 9:57 pm2bbc8979Subject: Urgent issue with policy XXXX3845 Dear Team, Mere account se bina bataye paise kat gaye hain for a health policy I didn't even apply for. Yeh kya ho KYC or contact update—2.8 s₹0.146
14 Oct, 9:49 pm4555204aDear Team, mera patient abhi hospital mein admit hai and discharge process start ho gaya hai but pre-auth approval nahi aaya. Please check the claim status for Claim status—3.1 s₹0.149
14 Oct, 9:36 pme5a46a7dI need to know the renewal premium and due date for my health policy XXXX1585. Also, I noticed an unauthorised transaction of 2,000 rupees from my bank account Premium due or renewal—3.3 s₹0.139
14 Oct, 9:03 pm1eac4762Subject: Serious issue with loan XXXX1357. Dear Sir/Madam, I am extremely angry. Mere account se unauthorisedly 10,000 rupees kat gaye hain, this is a total fraEMI or payment status—3.0 s₹0.157
14 Oct, 8:45 pm5563acd1<PERSON_1> here. Mera patient hospital mein hai, please tell me the status of my cashless pre-auth for policy XXXX4588. Also, mujhe nominee change karna hai, hoClaim status—2.8 s₹0.141
14 Oct, 8:24 pmf9189ca1Listen, I am very fed up. I want to close my loan XXXX3285 completely, so tell me the total foreclosure amount now. Also, I need to change my bank account for tForeclosure or part prepayment—2.2 s₹0.141
14 Oct, 8:11 pmfb132b9fMy EMI for loan XXXX1947 was debited but is still showing as overdue. This is the third time I am asking; I want to escalate this to your senior manager immediaEMI or payment status—3.2 s₹0.141
14 Oct, 8:05 pm6fca4134Hello, I need to renew my health insurance policy XXXX5140. Please share the premium amount and the due date.Premium due or renewal—5.0 s₹0.128
14 Oct, 7:46 pm0ed1f99bPolicy XXXX5121 ka premium renewal date nikal gaya hai, please tell me how to revive it. Also, nominee change nahi hua abhi tak and mera phone number bhi updatePremium due or renewal—2.5 s₹0.143
14 Oct, 7:36 pm407d7c4eI need the interest certificate for my personal loan and I also want to know the due date for my life insurance premium renewal for policy XXXX9218. Please provStatement or interest certificate—2.5 s₹0.141
14 Oct, 6:51 pm363739ce<PERSON_1> here. Maine apne personal loan XXXX5212 ki payment kar di hai but app mein update nahi hua. Yeh premium payment status abhi tak pending kyun dikha raEMI or payment status—2.5 s₹0.136
14 Oct, 6:39 pm70da03cdHi, I want to change the nominee in my life insurance policy XXXX6225. Can you tell me the process for this?Policy change—3.4 s₹0.129
14 Oct, 6:32 pmb63dbaa2Hi, I am <PERSON_1>. Can you please check if the EMI for my loan XXXX4848 has been credited? It was debited from my bank account on the 5th.EMI or payment status—3.3 s₹0.134
14 Oct, 5:11 pm09eb346c<PERSON_1> here. Mere life insurance policy XXXX4902 mein nominee change karna hai, process kya hai? I have been trying to get this done for days now.Policy change—2.9 s₹0.130
14 Oct, 4:54 pmd184f9b5<PERSON_1> here. I've been asking for the interest certificate for my loan XXXX7466 for days now. Why is it taking so long? Please send it immediately.Statement or interest certificate—4.6 s₹0.130
14 Oct, 4:50 pm54a98939I paid my EMI for account XXXX5608 three days ago but it is still showing as overdue in the app. Please update the payment status and send me the latest accountEMI or payment status—2.5 s₹0.138
14 Oct, 4:17 pmb0a081f4Policy XXXX5680 ka claim status kya hai? It has been too long and no one is replying! Main iska formal complaint lodge karna chahti hoon, please escalate this tClaim status—3.7 s₹0.146
14 Oct, 4:04 pmabde49fcI need to update my current residential address for policy XXXX1008 as I have shifted. I have sent emails three times but no one is responding, please escalate Policy change—2.7 s₹0.149
14 Oct, 2:52 pmab4a6967Policy XXXX6283 ka premium renew karna hai. Please payment link bhej dijiye.Premium due or renewal—2.6 s₹0.132
14 Oct, 2:34 pmc72387c7Hi, I want to close my personal loan XXXX9840. Please share the foreclosure amount and the process to pay it off.Foreclosure or part prepayment—3.3 s₹0.132
14 Oct, 2:25 pm765bac12Hello, mere naam pe ek life insurance policy XXXX5615 li gayi hai but maine apply nahi kiya. This is unauthorized, please check it.Suspected fraud—3.3 s₹0.132
14 Oct, 2:21 pm47bd73dbMera life insurance policy XXXX6259 renew karna hai. Please tell me the premium amount and due date.Premium due or renewal—3.5 s₹0.128
14 Oct, 2:04 pm0b469e22Hello, I am currently at the hospital for my father's treatment. Policy XXXX4729. Please check the status of the cashless pre-authorisation as we are planning fClaim status—2.8 s₹0.135
14 Oct, 1:55 pmf285b5a5Hi, policy XXXX1989 ka premium renewal kab karna hai? Please amount and due date bata do.Premium due or renewal—2.5 s₹0.132
14 Oct, 1:49 pm203a14dfYaar this is too much! Policy XXXX8896 ka issue resolve hi nahi ho raha. I want to escalate this matter to the senior management and IRDAI immediately. My patieComplaint or escalation—3.4 s₹0.138
14 Oct, 1:44 pm3fb37cf5Where is my pre-auth approval?? My father is still in the hospital and you guys are taking forever for policy XXXX8897. Tell me the status now!!Claim status—4.0 s₹0.134
14 Oct, 1:36 pm8bff34a4<PERSON_1> here. Mujhe mere health insurance policy XXXX5939 mein address change karna hai but your app is not working. How do I update my details?Policy change—2.3 s₹0.130
14 Oct, 12:31 pm2c3e9f73Dear Team, I am <PERSON_1>. While reviewing my credit report, I noticed a housing loan account XXXX9839 registered in my name. I have never applied for any homSuspected fraud—2.9 s₹0.136
14 Oct, 12:24 pmc504640bSubject: Urgent - Fraudulent Housing Loan XXXX3315. I am absolutely shocked to discover that a housing loan account XXXX3315 has been opened in my name without Suspected fraud—2.6 s₹0.137
14 Oct, 12:18 pm29155680Hello, mera loan account XXXX7314 hai. EMI bank se cut ho gayi hai but app mein show nahi ho rahi. Please check karke batayein status kya hai.EMI or payment status—2.4 s₹0.134
14 Oct, 11:42 am7aaa9276This is unbelievable! I see an unauthorised debit from my account for loan XXXX8071 that I never applied for. Also, my actual EMI was deducted but is not reflecEMI or payment status—4.3 s₹0.151
14 Oct, 10:57 amb76b079dDear Team, I want to close my personal loan XXXX4448. Mujhe foreclosure quote chahiye and batao kitna charge lagega for early closure. Please reply quickly.Foreclosure or part prepayment—3.8 s₹0.134
14 Oct, 10:56 amfc0339d9To the Claims Department, I am writing regarding the reimbursement claim for policy XXXX9294. I was discharged from the hospital two weeks ago and submitted allClaim status—3.6 s₹0.136
14 Oct, 10:40 am6c6c5058Policy XXXX5723 mein nominee change karna hai but app bar bar crash ho raha hai. Very frustrating! Please tell me how to update the nominee details.Policy change—3.1 s₹0.129
14 Oct, 10:17 am0ab78b0eDear Team, I want to close my personal loan account XXXX8667. Please mujhe foreclosure quote bhej dijiye aur process kya hoga woh bhi bataiye. I want to make a Foreclosure or part prepayment—3.6 s₹0.136
14 Oct, 9:43 am7f6f4ca5Yaar, my personal loan XXXX9683 mandate change nahi ho raha and health insurance premium renewal ki date nikal gayi hai. Jaldi batao kya karna hai!Mandate or NACH change—3.2 s₹0.141
14 Oct, 9:23 am1f16dccfMy loan account is XXXX5922. EMI debit date change karna hai urgent, please update it now.Mandate or NACH change—4.3 s₹0.130
14 Oct, 9:20 am7b61e976This is <PERSON_1>. Why am I not getting the renewal notice for my health insurance? I don't want my policy to lapse! And for my personal loan XXXX4312, I've beMandate or NACH change—2.3 s₹0.146
14 Oct, 9:13 am421ebf63Subject: Update my address for loan XXXX3830 I am very annoyed that I have sent my documents three times already but you people are still not updating them in KYC or contact update—4.8 s₹0.139
14 Oct, 8:39 am1db09134Policy XXXX4861. Mere life insurance claim ka status kya hai? Kab tak milega paisa? Aur nominee change karne ko bola tha, woh bhi nahi hua. This is ridiculous! Claim status—3.4 s₹0.145
14 Oct, 7:40 amc2665393To the support team, Mere health insurance policy XXXX8096 mein address change kyun nahi hua abhi tak? I sent the documents last week but no response. Itne sloPolicy change—3.0 s₹0.141
14 Oct, 7:37 am9ad984b8Hello, I have a request regarding my accounts. Mere personal loan XXXX3081 ka provisional interest certificate bhej dijiye for my tax records. Also, meri life iStatement or interest certificate—3.4 s₹0.143
14 Oct, 7:16 ame2a4e5e7Policy XXXX8585 ka premium renewal date kya hai? Please amount aur grace period bhi bata dijiye.Premium due or renewal—2.9 s₹0.128
14 Oct, 7:09 amf11aa4e1This is the third time I am asking for my documents for loan XXXX3854. Your customer care is useless. I want to escalate this to your senior management immediatStatement or interest certificate—13.4 s₹0.140
14 Oct, 6:59 am19b05b75Hi, mujhe health insurance XXXX7459 mein apna address update karna hai. Kitni baar bolna padega? Please tell me how to change policy details.Policy change—2.4 s₹0.130
14 Oct, 6:54 am2fd3d82bHello, mere loan account XXXX9112 pe baar baar galat charges lag rahe hain. Maine 3 baar call kiya par koi solution nahi mila, please is matter ko senior manageEMI or payment status—3.2 s₹0.153
14 Oct, 6:26 am592e667cSomeone has taken a personal loan XXXX6767 in my name without my consent! This is an absolute fraud. I am escalating this as a formal complaint and will approacComplaint or escalation—3.3 s₹0.144
14 Oct, 6:15 ambd21555fDear Team, Mera health insurance policy XXXX2854 renew karna hai. Please mujhe renewal premium amount aur due date bata dijiye taaki main payment process kar sPremium due or renewal—3.0 s₹0.132
14 Oct, 5:40 am85d54ec4Housing loan XXXX1576 ka balance check karna tha. Sab thik lag raha hai but ek ajeeb baat hai, mujhe kisi naye loan application ka message aaya hai jo maine kabSuspected fraud—3.0 s₹0.141
14 Oct, 5:34 amc588eb36Hi, mera housing loan XXXX6959 hai. Is month ki EMI date kya hai? Also, mujhe mera auto-debit bank account change karwana hai. Vaise mere account se ek random 5EMI or payment status—2.4 s₹0.148
14 Oct, 5:20 amdc5ff72cMy father is currently admitted to a hospital in Pune for surgery under policy XXXX3367. Please share the status of the cashless pre-authorisation request sent Claim status—3.1 s₹0.134
14 Oct, 5:01 am6cad9fe2Hello, mere account se health insurance XXXX4106 ke liye paise cut gaye hain par maine koi policy nahi li. Please check why this happened.Suspected fraud—4.5 s₹0.132
14 Oct, 4:36 am3e351670Policy XXXX4141 mein nominee change karna hai. Process kya hai please guide kijiye.Policy change—2.9 s₹0.127
14 Oct, 4:22 am8e1271abI've been waiting forever! Just tell me the final amount to close my loan XXXX1892 and send the foreclosure letter now!!Foreclosure or part prepayment—4.5 s₹0.132
14 Oct, 3:44 amed2712c9Hi, can you please let me know the overdue amount and the next due date for my housing loan XXXX6195?EMI or payment status—3.9 s₹0.130
14 Oct, 3:37 am96212451I am tired of waiting for a response. I need the final foreclosure amount for my home loan XXXX4049 and a copy of my current repayment schedule. Also, I want toForeclosure or part prepayment—3.2 s₹0.144
14 Oct, 3:32 am60202d41Dear Team, I am writing regarding my loan account XXXX9677. I paid my EMI yesterday but it is not yet reflecting in the portal. Also, I want to change my auto-dEMI or payment status—3.2 s₹0.143
14 Oct, 3:24 am368ec6d3Still no update on my claim for policy XXXX6841. I have been waiting for so long! Please tell me where it has reached.Claim status—1.8 s₹0.129
14 Oct, 3:10 am2b73a7d5Hi, I want to know the process for part-prepayment of my housing loan XXXX8472. My KYC and contact details are already updated so you don't need to worry about Foreclosure or part prepayment—4.7 s₹0.133
14 Oct, 2:56 amcfc00418I am extremely frustrated with the delay in my health insurance claim settlement for policy XXXX7706. I have already been discharged, but the reimbursement is sClaim status—3.5 s₹0.140
14 Oct, 2:37 am2ca19e97Hi, I want to pay off my personal loan XXXX8017 in full. Can you please send me the foreclosure statement and let me know the process for closure?Foreclosure or part prepayment—2.9 s₹0.133
14 Oct, 2:24 am99617d45Yaar, mera loan account XXXX2974 ka statement bhejo please, kitni baar bola hai. Aur mera mobile number update nahi hua abhi tak, change kar do jaldi.Statement or interest certificate—3.4 s₹0.139
14 Oct, 1:21 am85cad99fDear Team, mera housing loan account XXXX8658 hai. Mujhe apna auto-debit bank account change karna hai. Main kab se request kar raha hoon, but no one is helpingMandate or NACH change—2.5 s₹0.134
14 Oct, 12:44 am25cc9a60Hello, I am <PERSON_1>, and my housing loan account number is XXXX4823. I noticed that the EMI I paid on the 3rd of this month is not reflecting in my account EMI or payment status—6.1 s₹0.145
14 Oct, 12:36 amd71bb2c9Hi, I paid my EMI for XXXX9742 three days ago but it is still showing as unpaid. This is the third time this is happening. I want to lodge a formal complaint anEMI or payment status—6.4 s₹0.143
13 Oct, 11:59 pma3b228f6EMI deduct ho gayi hai par app mein update nahi ho raha for loan XXXX5439. Very frustrating! Mujhe apna NACH mandate bhi change karna hai to another bank accounEMI or payment status—3.6 s₹0.142
13 Oct, 11:56 pmc55b971dSubject: Urgent: Claim Pending for Policy XXXX4427 Dear Team, Mera reimbursement claim abhi tak settle nahi hua hai, please check karke status batao. I have aClaim status—3.5 s₹0.150
13 Oct, 11:49 pm0261a06dHi, mera loan account XXXX9746 hai. Mujhe mera auto-debit bank account change karna hai aur sath mein mera naya mobile number update karwa do please.Mandate or NACH change—15.5 s₹0.139
13 Oct, 11:13 pm01b81f96Subject: Query regarding loan account XXXX2596 Dear Team, Mujhe ek SMS mila hai ki mere naam par housing loan liya gaya hai for account XXXX2596. Maine koi apSuspected fraud—2.9 s₹0.138
13 Oct, 10:50 pm08cea4d7I need the total outstanding amount for foreclosure of my home loan XXXX1789. Also, please send the latest repayment schedule to my email.Foreclosure or part prepayment—2.8 s₹0.135
13 Oct, 10:41 pm68c52499Dear Sir/Madam, I am very disappointed with the service. Mujhe mera personal loan XXXX8341 close karna hai but I am not getting any response. Please send me thForeclosure or part prepayment—4.5 s₹0.137
13 Oct, 8:52 pm5c5a0fedHi, mera life insurance policy XXXX6564 hai. Claim ka kya status hai? Please update kardo.Claim status—2.3 s₹0.128
13 Oct, 7:59 pmdbb23be9Hello, mujhe apna mobile number change karwana hai for policy XXXX2401. Also, please tell me the process for email update. Waise mujhe ek ajeeb sa SMS aaya ki mKYC or contact update—4.0 s₹0.144
13 Oct, 7:48 pmd3e6b9a3Dear Team, I am writing to you regarding my life insurance policy XXXX5796. I would like to change the nominee registered in my policy documents. Could you plePolicy change—4.6 s₹0.133
13 Oct, 6:47 pmf524e444<PERSON_1> here for policy XXXX9301. Mujhe renewal premium kitna pay karna hai? Also, nominee change karna hai aur mera mobile number update nahi hua ab tak. PlPremium due or renewal—3.1 s₹0.143
13 Oct, 6:33 pm0d73573cHello, main <PERSON_1> bol rahi hoon (Loan A/c XXXX4368). Maine kai baar request bheji hai but mera naya mobile number abhi tak update nahi hua. Please jaldi seKYC or contact update—14.3 s₹0.139
13 Oct, 6:28 pm3aa99fd0Hi, I am <PERSON_1>. My father is admitted in the hospital and we are waiting for the cashless pre-authorisation for policy XXXX7555. Can you please check the sClaim status—3.0 s₹0.136
13 Oct, 5:46 pmda23af09Dear Customer Service, I would like to request a soft copy of my health insurance policy document XXXX7183. Please send it to my registered email address at yoPolicy change—4.0 s₹0.131
13 Oct, 4:21 pm8329776cHi, mujhe health policy XXXX2310 mein nominee name update karna hai, kya process hai?Policy change—4.0 s₹0.128
13 Oct, 3:55 pme6498dc2Where is the money for my policy XXXX8013? My loan claim is still pending, what is happening? Please tell me the status quickly!Claim status—3.1 s₹0.133
13 Oct, 3:37 pm94c6af32Dear Team, I am writing regarding my personal loan XXXX8902. I have already paid the EMI but it is still showing as overdue in your records. This is the third tEMI or payment status—3.1 s₹0.157
13 Oct, 3:23 pm89307e74This is unbelievable. I have raised the same issue three times for my loan XXXX5728 but your team is ignoring me. I am officially lodging a complaint and will tComplaint or escalation—3.9 s₹0.137
13 Oct, 3:21 pm86f35703Listen, I've been trying to update my email ID and mobile number on my profile for days! Do it now. Also, I want to change the nominee for my life insurance polPolicy change—4.9 s₹0.250
13 Oct, 3:09 pm6a70f589Mujhe mera loan XXXX8228 band karna hai. Itni baar pucha but koi clear answer nahi mila on how to do full payment now. Please tell me the process for foreclosurForeclosure or part prepayment—2.4 s₹0.134
13 Oct, 3:02 pm8e5c8a76Dear Team, I am writing with reference to my home loan account XXXX4206. I am planning to close the loan early and would like to request a foreclosure quote. CForeclosure or part prepayment—4.1 s₹0.136
13 Oct, 3:01 pmd4ade51dSubject: Issue with EMI debit - XXXX2124. I have already told you that my bank account has changed. Why is the EMI still being attempted from the old account? IMandate or NACH change—2.6 s₹0.136
13 Oct, 2:52 pm272da083I need to update the contact address for my health insurance policy XXXX7460. Please share the list of documents required for this change.Policy change—4.1 s₹0.129
13 Oct, 2:30 pmbbd93b81Arre! Mere home loan XXXX6213 ka interest certificate abhi tak nahi mila. Aur mera naya email address update kyun nahi hua? Jaldi se kyc update karo aur certifiStatement or interest certificate—3.5 s₹0.138
13 Oct, 2:28 pm0b1cd6c5Subject: Update to my account XXXX1121 Dear Team, I have a personal loan with you as well, but I am writing regarding my health insurance policy XXXX1121. I nPolicy change—4.7 s₹0.136
13 Oct, 2:26 pm6a5cfa28I am tired of your slow systems. Update my mobile number and email address in my profile right now. Also, I need to change the nominee for my health insurance pPolicy change—2.7 s₹0.148
13 Oct, 2:21 pm77daade5Mera mobile number update karo pehle, it's very annoying! Aur XXXX3102 ka address change karna hai, why is it so difficult?Policy change—3.3 s₹0.136
13 Oct, 1:52 pm29001e9eSubject: Renewal of Health Policy XXXX2765 Hello, Mujhe meri health insurance policy renew karni hai. Please bataiye kitna premium dena hoga aur payment link Premium due or renewal—4.1 s₹0.132
13 Oct, 1:07 pm0601fd6fStill no response on my life insurance policy XXXX3151! I have sent three messages already. I want to escalate this to your nodal officer right now because yourComplaint or escalation—4.7 s₹0.134
13 Oct, 1:05 pmae421031Subject: Issue with Housing Loan Account XXXX7974 Dear Team, I am writing to bring to your notice that my last EMI was debited from my account but is still noEMI or payment status—2.8 s₹0.157
13 Oct, 12:59 pm53bf226dHi, mujhe loan XXXX7207 part-prepay karna hai. Process kya hai and kitna charge lagega? Please tell me.Foreclosure or part prepayment—2.9 s₹0.132
13 Oct, 12:53 pm274ee66eI have paid the EMI for account XXXX5903 but it is not reflecting in the app. I also want to update my NACH mandate to a different bank account. I am not lookinEMI or payment status—3.9 s₹0.140
13 Oct, 12:42 pm8cf287ebI have been asking for my loan statement for account XXXX9600 for two days now! Why is it taking so long? Send my interest certificate immediately!Statement or interest certificate—2.3 s₹0.131
13 Oct, 12:19 pmd8a7d331I have discovered a health insurance policy XXXX9840 taken in my name without my consent! How did this happen? Stop this immediately!Suspected fraud—2.7 s₹0.131
13 Oct, 11:51 am7c3e402bDear Team, Mera health insurance policy XXXX8824 renew karna hai, please let me know the premium amount and due date. Also, mujhe policy mein nominee change kaPremium due or renewal—4.0 s₹0.137
13 Oct, 11:46 amac67a5e1Hi, I just noticed a personal loan account XXXX4425 opened in my name, but I have never applied for any loan from your company. Please look into this.Suspected fraud—3.8 s₹0.134
13 Oct, 11:32 am3bbfcc5e<PERSON_1> here. Policy XXXX4348 ka address change karna hai, kitni baar bolun? Please update my KYC details quickly.Policy change—3.1 s₹0.140
13 Oct, 11:29 am7e2a0a09Dear Team, this is <PERSON_1> regarding my housing loan account XXXX8085. I am very frustrated because the EMI for this month was debited from my bank account, EMI or payment status—2.8 s₹0.136
13 Oct, 11:26 amfe443222This is ridiculous! I have been trying to renew my health insurance policy XXXX2883 for three days but your portal is not working. I want to speak to your managPremium due or renewal—4.1 s₹0.139
13 Oct, 11:15 amefec0029Hi, mujhe mere loan XXXX6574 ka mandate change karna hai. Dusre bank account se EMI cut karwana hai, kaise hoga?Mandate or NACH change—4.4 s₹0.132
13 Oct, 10:50 am62abae70Hello, mera housing loan XXXX9648 hai. Mujhe apna registered mobile number update karna hai aur EMI ke liye bank account bhi change karna hai. Please bataiye kyMandate or NACH change—2.9 s₹0.138
13 Oct, 10:40 amfd64c6b6Subject: Update my contact details immediately To whom it may concern, I have tried updating my mobile number and email address on your portal multiple times KYC or contact update—4.7 s₹0.140
13 Oct, 10:34 am70ef16d6Subject: Claim Status - XXXX6961 Dear Team, I am extremely frustrated. I submitted all the documents for the life insurance claim for policy XXXX6961 weeks agClaim status—2.7 s₹0.135
13 Oct, 10:16 am51f34ddbSubject: Urgent issue regarding Loan A/c XXXX3842 Dear Team, I paid my EMI for the personal loan last week, but it is still showing as overdue in the app. PleEMI or payment status—2.6 s₹0.159
13 Oct, 9:45 amfba8d16fHi, mere name pe ek life insurance policy XXXX5022 open ho gayi hai but maine apply nahi kiya tha. Ye unauthorized hai, please help me stop this fraud.Suspected fraud—3.4 s₹0.133
13 Oct, 9:19 amb1ca9588<PERSON_1> speaking. Housing loan XXXX2328 ki EMI cut ho gayi bank se but app pe still showing overdue. Ye kya ho raha hai?EMI or payment status—3.4 s₹0.131
13 Oct, 9:10 amc018162bHello, mujhe loan XXXX3440 ka interest certificate chahiye for tax filing. Please bhej dijiye.Statement or interest certificate—2.7 s₹0.128
13 Oct, 9:09 am3bfa39bdSubject: Immediate change of mandate - XXXX8292. I have already requested to change my EMI debit date to the 7th of every month instead of the 1st. Why is this Mandate or NACH change—4.2 s₹0.136
13 Oct, 8:48 am864fe3e5Policy XXXX2332 ka claim status check karna hai. Please update dijiye ki settlement kab tak hoga.Claim status—6.3 s₹0.128
13 Oct, 8:12 am6f4f7f85Subject: Claim status for policy XXXX4703 Dear Team, Maine claim documents submit kar diye the kaafi time pehle but abhi tak koi update nahi mila. I am very fClaim status—2.4 s₹0.135
13 Oct, 8:11 am5b5e0fdbSubject: Inquiry regarding claim status - Policy XXXX2853 Dear Team, I am writing to check the status of the claim filed under policy number XXXX2853. Could yClaim status—4.7 s₹0.135
13 Oct, 8:01 amdc99de64Subject: Urgent status check for policy XXXX4119 Dear Team, Mera patient abhi hospital mein admitted hai and I am waiting for the cashless pre-authorisation. Claim status—4.6 s₹0.140
13 Oct, 7:59 am1fb9db96I have a personal loan XXXX7579. I paid the monthly premium for the loan from my bank, but your app is still showing it as pending. I also have a health policy EMI or payment status—3.5 s₹0.137
13 Oct, 7:38 am6447a8caHi, I want to close my personal loan XXXX5841. Can you share the foreclosure quote and process for the same?Foreclosure or part prepayment—2.5 s₹0.132
13 Oct, 7:27 am2a90e7b8Dear Team, I am writing regarding my housing loan account XXXX7161. I paid my EMI on the 5th of this month, but it is not yet reflecting in the system. Kindly EMI or payment status—4.7 s₹0.135
13 Oct, 7:17 am0f091eb1My EMI for loan account XXXX4680 was debited from my bank account last week, but your app still shows it as overdue. I have sent three emails about this with noEMI or payment status—3.2 s₹0.143
13 Oct, 7:11 am31ad0887Mujhe mere housing loan XXXX9671 ka interest certificate chahiye for tax filing. Loan close nahi karna hai abhi, just need the provisional certificate please.Statement or interest certificate—2.1 s₹0.130
13 Oct, 7:05 am9a140623Hello, I am checking on the status of the life insurance claim for policy XXXX7072. Please let me know if any documents are still pending for settlement. <PERSOClaim status—3.2 s₹0.130
13 Oct, 6:49 amc9750b26Subject: Unauthorised loan account XXXX1298 To whom it may concern, I am shocked to find that a personal loan for 5 lakh rupees has been opened in my name undSuspected fraud—4.8 s₹0.141
13 Oct, 6:44 am1c9b6f78I am shocked to see a personal loan active on my profile XXXX2751. I have never applied for any such loan and did not sign any papers. This is completely unauthSuspected fraud—3.1 s₹0.135
13 Oct, 6:39 am851e9daaI just saw a policy XXXX2292 in my name that I never signed up for. Someone has used my documents to take this health insurance without my knowledge! Fix this iSuspected fraud—4.2 s₹0.133
13 Oct, 6:28 am9ddee6aeDear Team, I want to close my personal loan account XXXX3302. Mujhe foreclosure quote chahiye to make the full payment. Please let me know the process. Regards,Foreclosure or part prepayment—3.9 s₹0.134
13 Oct, 6:20 am6082a359Hello, mere health insurance policy XXXX1365 ka renewal due hai. Premium amount kitna hai aur last date kya hai?Premium due or renewal—2.8 s₹0.128
13 Oct, 6:02 am73042becLoan account XXXX9247 ka interest certificate chahiye for tax filing. Please send it on my registered email.Statement or interest certificate—5.7 s₹0.128
13 Oct, 5:59 am4a0fa47c<PERSON_1> here. Mujhe mera personal loan XXXX7803 close karna hai. Please foreclosure quote bhej dijiye.Foreclosure or part prepayment—2.6 s₹0.132
13 Oct, 5:39 amd9444584Policy XXXX3137 ke liye main bahut pareshan hoon. I have been waiting for a response for weeks! Ye kya mazaak hai? I want to escalate this matter to your seniorComplaint or escalation—5.0 s₹0.139
13 Oct, 5:38 ame417946fSubject: Status of claim - Policy XXXX3640 Dear Support, I have submitted all the required documents for the claim on policy XXXX3640 over two weeks ago. I keeClaim status—3.5 s₹0.135
13 Oct, 5:30 am8d42a488Dear Sir/Madam, I am writing to enquire about the current status of the claim submitted for policy number XXXX5474. Please let me know if there are any pending Claim status—4.0 s₹0.132
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