Workflow contextTags each loan and insurance servicing message with its request types, product and urgency. Synthetic messages; incumbent Gemini 4 Argon.
- Workflow
- abcl-servicing-intent
- Captured
- SDK
- Description
- Tags each loan and insurance servicing message with its request types, product and urgency. Synthetic messages; incumbent Gemini 4 Argon.
300
Traces
₹42.34
LLM cost
₹0.141
Cost per conversation
3.4 s
Median latencyHalf of the replies are faster than this.
13.4 s
p99 latency99 of 100 replies are faster than this.
0.0%
Errors
Topics
10 topics · updated 20 Oct, 5:30 am · click a topic to filter
Instructions for Dvar (optional)
None saved.
| Time | Trace | Input | Topic | Steps | Latency | Cost |
|---|---|---|---|---|---|---|
| 16 Oct, 9:45 am | 4ae449bf | I am extremely dissatisfied with the service for policy XXXX8221. I want to formally escalate this issue to the grievance officer as my previous emails were ign | Complaint or escalation | — | 7.8 s | ₹0.375 |
| 15 Oct, 9:43 pm | 2531224a | Mere housing loan XXXX7124 ka issue solve nahi hua. Teen baar call kiya par koi help nahi mili. I want to escalate this to your senior manager immediately. Bahu | Complaint or escalation | — | 3.2 s | ₹0.134 |
| 15 Oct, 3:11 pm | 50625d66 | I have raised the same issue three times already and still no resolution. This is completely unacceptable. Escalate this matter to your senior management immedi | Complaint or escalation | — | 3.0 s | ₹0.135 |
| 15 Oct, 12:42 pm | 0cca76f0 | This is <PERSON_1>. I am tired of your useless customer care regarding policy XXXX3928. I want to formally lodge a complaint and escalate this to the nodal offi | Complaint or escalation | — | 2.1 s | ₹0.138 |
| 15 Oct, 11:44 am | a4a794e1 | This is ridiculous! I have been chasing you guys for weeks regarding my health insurance XXXX1767 and nobody is helping. I want to escalate this to your senior | Complaint or escalation | — | 3.1 s | ₹0.133 |
| 15 Oct, 7:13 am | 24208964 | Dear Team, I am writing this email to express my extreme frustration regarding my housing loan account XXXX7880. I have already raised this issue multiple time | Complaint or escalation | — | 2.9 s | ₹0.139 |
| 15 Oct, 4:20 am | 7b468c68 | I have raised the same issue regarding my life insurance policy XXXX1587 three times already and no one is responding. I am now requesting to escalate this matt | Complaint or escalation | — | 2.1 s | ₹0.134 |
| 14 Oct, 1:49 pm | 203a14df | Yaar this is too much! Policy XXXX8896 ka issue resolve hi nahi ho raha. I want to escalate this matter to the senior management and IRDAI immediately. My patie | Complaint or escalation | — | 3.4 s | ₹0.138 |
| 14 Oct, 6:26 am | 592e667c | Someone has taken a personal loan XXXX6767 in my name without my consent! This is an absolute fraud. I am escalating this as a formal complaint and will approac | Complaint or escalation | — | 3.3 s | ₹0.144 |
| 13 Oct, 3:23 pm | 89307e74 | This is unbelievable. I have raised the same issue three times for my loan XXXX5728 but your team is ignoring me. I am officially lodging a complaint and will t | Complaint or escalation | — | 3.9 s | ₹0.137 |
| 13 Oct, 1:07 pm | 0601fd6f | Still no response on my life insurance policy XXXX3151! I have sent three messages already. I want to escalate this to your nodal officer right now because your | Complaint or escalation | — | 4.7 s | ₹0.134 |
| 13 Oct, 5:39 am | d9444584 | Policy XXXX3137 ke liye main bahut pareshan hoon. I have been waiting for a response for weeks! Ye kya mazaak hai? I want to escalate this matter to your senior | Complaint or escalation | — | 5.0 s | ₹0.139 |