Workflow contextTags each loan and insurance servicing message with its request types, product and urgency. Synthetic messages; incumbent Gemini 4 Argon.
- Workflow
- abcl-servicing-intent
- Captured
- SDK
- Description
- Tags each loan and insurance servicing message with its request types, product and urgency. Synthetic messages; incumbent Gemini 4 Argon.
300
Traces
₹42.34
LLM cost
₹0.141
Cost per conversation
3.4 s
Median latencyHalf of the replies are faster than this.
13.4 s
p99 latency99 of 100 replies are faster than this.
0.0%
Errors
Topics
10 topics · updated 20 Oct, 5:30 am · click a topic to filter
Instructions for Dvar (optional)
None saved.
| Time | Trace | Input | Topic | Steps | Latency | Cost |
|---|---|---|---|---|---|---|
| 16 Oct, 8:50 am | 03f8653b | I have already sent my new address proof three times for my home loan XXXX7269 but you people still haven't updated it in your records. Please just fix my conta | KYC or contact update | — | 4.3 s | ₹0.133 |
| 16 Oct, 8:03 am | 4d485c50 | I want to update my mobile number and PAN card details for my life insurance policy XXXX6068. Please guide me through the process. - <PERSON_1> | KYC or contact update | — | 3.8 s | ₹0.132 |
| 16 Oct, 6:04 am | 6b9462c2 | Listen, mere home loan XXXX6017 ka address change karo. Why is my premium payment record not updated with the new address? Jaldi update karo my mobile and addre | KYC or contact update | — | 3.7 s | ₹0.133 |
| 15 Oct, 8:45 pm | 58918c5a | Hello, I wish to update the contact details linked to my housing loan account XXXX4855. I have recently changed my permanent residence and mobile number, so I | KYC or contact update | — | 3.9 s | ₹0.138 |
| 15 Oct, 5:57 pm | c4e5258d | Subject: URGENT: Unauthorised Loan and Lack of Response - XXXX5142 I am absolutely shocked to see a personal loan account in my name that I never applied for! | KYC or contact update | — | 3.4 s | ₹0.165 |
| 15 Oct, 4:29 pm | 52e20abc | I want to update my registered mobile number and current address for my housing loan account XXXX2263. Please guide me on how to upload the updated Aadhaar for | KYC or contact update | — | 2.5 s | ₹0.133 |
| 15 Oct, 8:15 am | 4f837a58 | Mera mobile number update nahi ho raha hai for loan account XXXX3994. Kitni baar try kiya, please jaldi theek karo! | KYC or contact update | — | 2.4 s | ₹0.133 |
| 15 Oct, 7:33 am | 8bb14731 | Dear Team, I would like to update my permanent address for my home loan account XXXX7722. I think I mentioned this while paying my health insurance premium last | KYC or contact update | — | 3.6 s | ₹0.136 |
| 15 Oct, 6:35 am | 2b67876d | Hi, this is <PERSON_1> (Policy XXXX4531). I need to update my current residential address and email ID in my records. Also, I just saw an unauthorised debit fro | KYC or contact update | — | 4.2 s | ₹0.147 |
| 15 Oct, 6:04 am | 22074dfb | Hi, I need to update my registered mobile number and email ID for my health insurance policy XXXX5505. Please guide me on how to do this. | KYC or contact update | — | 4.1 s | ₹0.132 |
| 15 Oct, 1:58 am | b80aa620 | Hello, mujhe mera mobile number update karwana hai for my personal loan account XXXX2102. Process kya hai please batao. | KYC or contact update | — | 3.8 s | ₹0.133 |
| 15 Oct, 12:51 am | f53bcabf | I have tried updating my mobile number on the app three times for policy XXXX7354 but it is still showing the old one. Please update it to my current number imm | KYC or contact update | — | 3.4 s | ₹0.133 |
| 14 Oct, 11:24 pm | 72348e98 | Subject: Urgent: Unauthorised activity on my Home Loan account XXXX1284 Dear Team, I am writing to report that there has been some unauthorised activity and s | KYC or contact update | — | 3.9 s | ₹0.161 |
| 14 Oct, 11:17 pm | 8e2ff914 | Loan account XXXX4451 ke liye mera mobile number change karna hai. Please update kardo. | KYC or contact update | — | 3.6 s | ₹0.132 |
| 14 Oct, 11:11 pm | 852094b5 | Hi, I am <PERSON_1>. I want to update my registered mobile number for my personal loan account XXXX7763. Please let me know the process for this. | KYC or contact update | — | 3.7 s | ₹0.134 |
| 14 Oct, 9:57 pm | 2bbc8979 | Subject: Urgent issue with policy XXXX3845 Dear Team, Mere account se bina bataye paise kat gaye hain for a health policy I didn't even apply for. Yeh kya ho | KYC or contact update | — | 2.8 s | ₹0.146 |
| 14 Oct, 9:13 am | 421ebf63 | Subject: Update my address for loan XXXX3830 I am very annoyed that I have sent my documents three times already but you people are still not updating them in | KYC or contact update | — | 4.8 s | ₹0.139 |
| 13 Oct, 7:59 pm | dbb23be9 | Hello, mujhe apna mobile number change karwana hai for policy XXXX2401. Also, please tell me the process for email update. Waise mujhe ek ajeeb sa SMS aaya ki m | KYC or contact update | — | 4.0 s | ₹0.144 |
| 13 Oct, 6:33 pm | 0d73573c | Hello, main <PERSON_1> bol rahi hoon (Loan A/c XXXX4368). Maine kai baar request bheji hai but mera naya mobile number abhi tak update nahi hua. Please jaldi se | KYC or contact update | — | 14.3 s | ₹0.139 |
| 13 Oct, 10:40 am | fd64c6b6 | Subject: Update my contact details immediately To whom it may concern, I have tried updating my mobile number and email address on your portal multiple times | KYC or contact update | — | 4.7 s | ₹0.140 |