Workflow contextTags each loan and insurance servicing message with its request types, product and urgency. Synthetic messages; incumbent Gemini 4 Argon.
- Workflow
- abcl-servicing-intent
- Captured
- SDK
- Description
- Tags each loan and insurance servicing message with its request types, product and urgency. Synthetic messages; incumbent Gemini 4 Argon.
300
Traces
₹42.34
LLM cost
₹0.141
Cost per conversation
3.4 s
Median latencyHalf of the replies are faster than this.
13.4 s
p99 latency99 of 100 replies are faster than this.
0.0%
Errors
Topics
10 topics · updated 20 Oct, 5:30 am · click a topic to filter
Instructions for Dvar (optional)
None saved.
| Time | Trace | Input | Topic | Steps | Latency | Cost |
|---|---|---|---|---|---|---|
| 16 Oct, 7:41 am | 891f8d0e | Dear Team, I am writing regarding my life insurance policy XXXX4207. I have been trying to update my nominee details for two months now, but your portal keeps c | Policy change | — | 3.9 s | ₹0.144 |
| 16 Oct, 7:37 am | c064f84a | Hey, I've been trying to update the nominee for my policy XXXX6718 for ages now. Why is this taking so long? Just get the nominee changed quickly! | Policy change | — | 3.7 s | ₹0.130 |
| 16 Oct, 7:22 am | c50db696 | Yaar, XXXX7506 ka nominee change karna hai but portal kaam nahi kar raha. Kitni baar try kiya, please update kar do jaldi. | Policy change | — | 3.3 s | ₹0.130 |
| 16 Oct, 2:40 am | ffcbcdd7 | Policy XXXX4655 ke liye nominee update karna hai. Renewal toh ho gaya hai, ab bas details change karwa do. | Policy change | — | 2.2 s | ₹0.128 |
| 15 Oct, 11:28 pm | 1a40f50d | Requesting a change of address for my life insurance policy number XXXX3247. Please guide me on the documents required. | Policy change | — | 2.7 s | ₹0.128 |
| 15 Oct, 11:04 pm | cecc714b | Listen, mera address update karo jaldi for policy XXXX8968. Aur ye kya hai? Someone took a policy in my name without telling me! Ye fraud kaise hua? Fix this no | Policy change | — | 8.5 s | ₹0.142 |
| 15 Oct, 6:38 pm | 26329c66 | Policy XXXX8731 mein nominee change karna hai but portal pe error aa raha hai! Change my details now. Very bad experience. | Policy change | — | 3.7 s | ₹0.129 |
| 15 Oct, 6:23 pm | 66c8b311 | Hi, I want to update my mobile number in records and also change the nominee for my life insurance policy XXXX9654. Please let me know the process. | Policy change | — | 2.0 s | ₹0.136 |
| 15 Oct, 2:17 pm | 0bbf6736 | I want to update the nominee name in my life insurance policy XXXX4060. Please tell me the process. | Policy change | — | 4.0 s | ₹0.128 |
| 15 Oct, 11:15 am | e54bf3be | I would like to change the nominee in my life insurance policy XXXX2573. I am not looking for any update on my claim status as that has already been settled. | Policy change | — | 3.3 s | ₹0.130 |
| 15 Oct, 10:57 am | 70a9920e | Subject: Policy XXXX1704 update Dear Team, Maine nominee change karne ke liye request bheji thi but abhi tak nothing updated. Mujhe soft copy bhi nahi mili po | Policy change | — | 3.8 s | ₹0.134 |
| 15 Oct, 10:50 am | c2e21d0c | I am tired of waiting! Just update the nominee in my health insurance policy XXXX1551 right now. I have already sent the documents! | Policy change | — | 3.9 s | ₹0.129 |
| 15 Oct, 9:29 am | 51bc44db | Subject: Request for details update - Policy XXXX3026 Dear Sir/Madam, I am writing to request a change in the nominee for my health insurance policy XXXX3026. | Policy change | — | 4.7 s | ₹0.143 |
| 15 Oct, 6:33 am | 8503f69b | Hello, I want to change the nominee in my health policy XXXX5347. I already updated my phone number, so no need for KYC updates. Please guide me for the nominee | Policy change | — | 3.0 s | ₹0.131 |
| 14 Oct, 11:45 pm | 4f266116 | Hi, I want to change the nominee name in my health policy XXXX2788. Please tell me the process for this. | Policy change | — | 4.8 s | ₹0.128 |
| 14 Oct, 6:39 pm | 70da03cd | Hi, I want to change the nominee in my life insurance policy XXXX6225. Can you tell me the process for this? | Policy change | — | 3.4 s | ₹0.129 |
| 14 Oct, 5:11 pm | 09eb346c | <PERSON_1> here. Mere life insurance policy XXXX4902 mein nominee change karna hai, process kya hai? I have been trying to get this done for days now. | Policy change | — | 2.9 s | ₹0.130 |
| 14 Oct, 4:04 pm | abde49fc | I need to update my current residential address for policy XXXX1008 as I have shifted. I have sent emails three times but no one is responding, please escalate | Policy change | — | 2.7 s | ₹0.149 |
| 14 Oct, 1:36 pm | 8bff34a4 | <PERSON_1> here. Mujhe mere health insurance policy XXXX5939 mein address change karna hai but your app is not working. How do I update my details? | Policy change | — | 2.3 s | ₹0.130 |
| 14 Oct, 10:40 am | 6c6c5058 | Policy XXXX5723 mein nominee change karna hai but app bar bar crash ho raha hai. Very frustrating! Please tell me how to update the nominee details. | Policy change | — | 3.1 s | ₹0.129 |
| 14 Oct, 7:40 am | c2665393 | To the support team, Mere health insurance policy XXXX8096 mein address change kyun nahi hua abhi tak? I sent the documents last week but no response. Itne slo | Policy change | — | 3.0 s | ₹0.141 |
| 14 Oct, 6:59 am | 19b05b75 | Hi, mujhe health insurance XXXX7459 mein apna address update karna hai. Kitni baar bolna padega? Please tell me how to change policy details. | Policy change | — | 2.4 s | ₹0.130 |
| 14 Oct, 4:36 am | 3e351670 | Policy XXXX4141 mein nominee change karna hai. Process kya hai please guide kijiye. | Policy change | — | 2.9 s | ₹0.127 |
| 13 Oct, 7:48 pm | d3e6b9a3 | Dear Team, I am writing to you regarding my life insurance policy XXXX5796. I would like to change the nominee registered in my policy documents. Could you ple | Policy change | — | 4.6 s | ₹0.133 |
| 13 Oct, 5:46 pm | da23af09 | Dear Customer Service, I would like to request a soft copy of my health insurance policy document XXXX7183. Please send it to my registered email address at yo | Policy change | — | 4.0 s | ₹0.131 |
| 13 Oct, 4:21 pm | 8329776c | Hi, mujhe health policy XXXX2310 mein nominee name update karna hai, kya process hai? | Policy change | — | 4.0 s | ₹0.128 |
| 13 Oct, 3:21 pm | 86f35703 | Listen, I've been trying to update my email ID and mobile number on my profile for days! Do it now. Also, I want to change the nominee for my life insurance pol | Policy change | — | 4.9 s | ₹0.250 |
| 13 Oct, 2:52 pm | 272da083 | I need to update the contact address for my health insurance policy XXXX7460. Please share the list of documents required for this change. | Policy change | — | 4.1 s | ₹0.129 |
| 13 Oct, 2:28 pm | 0b1cd6c5 | Subject: Update to my account XXXX1121 Dear Team, I have a personal loan with you as well, but I am writing regarding my health insurance policy XXXX1121. I n | Policy change | — | 4.7 s | ₹0.136 |
| 13 Oct, 2:26 pm | 6a5cfa28 | I am tired of your slow systems. Update my mobile number and email address in my profile right now. Also, I need to change the nominee for my health insurance p | Policy change | — | 2.7 s | ₹0.148 |
| 13 Oct, 2:21 pm | 77daade5 | Mera mobile number update karo pehle, it's very annoying! Aur XXXX3102 ka address change karna hai, why is it so difficult? | Policy change | — | 3.3 s | ₹0.136 |
| 13 Oct, 11:32 am | 3bbfcc5e | <PERSON_1> here. Policy XXXX4348 ka address change karna hai, kitni baar bolun? Please update my KYC details quickly. | Policy change | — | 3.1 s | ₹0.140 |