Workflow contextTags each loan and insurance servicing message with its request types, product and urgency. Synthetic messages; incumbent Gemini 4 Argon.
- Workflow
- abcl-servicing-intent
- Captured
- SDK
- Description
- Tags each loan and insurance servicing message with its request types, product and urgency. Synthetic messages; incumbent Gemini 4 Argon.
300
Traces
₹42.34
LLM cost
₹0.141
Cost per conversation
3.4 s
Median latencyHalf of the replies are faster than this.
13.4 s
p99 latency99 of 100 replies are faster than this.
0.0%
Errors
Topics
10 topics · updated 20 Oct, 5:30 am · click a topic to filter
Instructions for Dvar (optional)
None saved.
| Time | Trace | Input | Topic | Steps | Latency | Cost |
|---|---|---|---|---|---|---|
| 16 Oct, 11:25 am | 1262e786 | Subject: Extremely disappointed with service - Policy XXXX2685 Dear Team, I am writing to express my extreme frustration regarding the handling of my reimburs | Claim status | — | 7.2 s | ₹0.155 |
| 16 Oct, 11:06 am | 2f092e0f | This is ridiculous! I've been waiting for weeks for the status of my life insurance claim for policy XXXX6913 and no one is telling me anything! Also, I want to | Claim status | — | 3.1 s | ₹0.137 |
| 16 Oct, 9:14 am | a92c1414 | Mera patient abhi hospital mein admit hai for policy XXXX9636, please cashless pre-auth ka status update kardo. Vaise, mujhe ek SMS aaya ki mere naam pe ek aur | Claim status | — | 3.6 s | ₹0.145 |
| 16 Oct, 6:52 am | e54e8d67 | Dear Team, Mera life insurance claim (XXXX9447) ka kya hua? I have been waiting for weeks and no one is giving me a clear answer. Please update the status of m | Claim status | — | 3.4 s | ₹0.133 |
| 15 Oct, 10:20 pm | 945ffff7 | Subject: Urgent - Policy XXXX7323 Listen, mera claim status kya hai? I submitted everything but no update. It has been weeks! Also, I want to change my nominee | Claim status | — | 2.4 s | ₹0.142 |
| 15 Oct, 9:48 pm | 4c9708a4 | Dear Team, I am writing this with extreme anger regarding policy XXXX7682. My father is admitted in the hospital right now and you people are delaying the cash | Claim status | — | 9.3 s | ₹0.158 |
| 15 Oct, 6:26 pm | 0f09a6f6 | Hello, mera life insurance claim XXXX6763 ka kya status hai? Please update kardo. | Claim status | — | 3.2 s | ₹0.127 |
| 15 Oct, 2:12 pm | b9b8d7f7 | Where is the update on my claim for policy XXXX3142? I have been waiting for weeks and nobody is telling me the current status! This is totally unacceptable! | Claim status | — | 3.6 s | ₹0.134 |
| 15 Oct, 12:51 pm | 90dbe8a4 | Dear Sir/Madam, my policy number is XXXX1090. Patient hospital mein admit hai and I have sent documents for cashless pre-auth, please check status. Also, mera e | Claim status | — | 5.3 s | ₹0.144 |
| 15 Oct, 12:30 pm | ebae65d3 | I would like to check the current status of the claim for policy XXXX2816. I have already updated my nominee details last month, so no further policy changes ar | Claim status | — | 3.5 s | ₹0.135 |
| 15 Oct, 12:00 pm | ed5bbb0b | Hi, I have been waiting for weeks to know the status of my life insurance claim for policy XXXX2535. This is taking way too long, please let me know what is hap | Claim status | — | 3.3 s | ₹0.131 |
| 15 Oct, 9:52 am | fdf40f9e | Hello, policy XXXX7887 ke liye claim status check karna tha. Process kahan tak pahucha hai please bataye. | Claim status | — | 4.5 s | ₹0.133 |
| 15 Oct, 7:04 am | 562f53d0 | Dear Sir/Madam, My father is currently admitted to the hospital and we have applied for cashless pre-authorisation for policy XXXX5969. Could you please provid | Claim status | — | 3.8 s | ₹0.152 |
| 15 Oct, 4:58 am | 33638c6d | Dear Team, I am writing this with great frustration regarding my health insurance policy XXXX4706. My mother is currently admitted to the hospital and we have | Claim status | — | 3.5 s | ₹0.142 |
| 15 Oct, 2:53 am | e5bb1819 | Listen, mera patient hospital mein admit hai and policy XXXX5128 ka cashless pre-auth abhi tak approve nahi hua! Yeh kya mazaak hai? Jaldi status batao warna di | Claim status | — | 3.9 s | ₹0.140 |
| 15 Oct, 2:50 am | 02ac33b9 | Dear Support, My father is currently admitted at the hospital and we have applied for cashless pre-authorisation for policy XXXX9986. Could you please share th | Claim status | — | 3.3 s | ₹0.148 |
| 15 Oct, 12:44 am | 19996627 | Abhi tak mera claim status nahi mila XXXX1209 ka! Kitna time lagega? Aur mujhe nominee change karna hai, jaldi batao kaise hoga. | Claim status | — | 3.0 s | ₹0.138 |
| 14 Oct, 11:35 pm | 0351e74a | Hi, Mera claim status kya hai? I submitted all the reimbursement documents for policy XXXX5842 two weeks ago after discharge, but still no update. Bahut wait k | Claim status | — | 2.9 s | ₹0.134 |
| 14 Oct, 11:28 pm | 40199143 | I am still waiting for my reimbursement for policy XXXX4128! I was discharged weeks ago and you guys are just sitting on my files. Tell me exactly where my clai | Claim status | — | 3.2 s | ₹0.131 |
| 14 Oct, 9:49 pm | 4555204a | Dear Team, mera patient abhi hospital mein admit hai and discharge process start ho gaya hai but pre-auth approval nahi aaya. Please check the claim status for | Claim status | — | 3.1 s | ₹0.149 |
| 14 Oct, 8:45 pm | 5563acd1 | <PERSON_1> here. Mera patient hospital mein hai, please tell me the status of my cashless pre-auth for policy XXXX4588. Also, mujhe nominee change karna hai, ho | Claim status | — | 2.8 s | ₹0.141 |
| 14 Oct, 4:17 pm | b0a081f4 | Policy XXXX5680 ka claim status kya hai? It has been too long and no one is replying! Main iska formal complaint lodge karna chahti hoon, please escalate this t | Claim status | — | 3.7 s | ₹0.146 |
| 14 Oct, 2:04 pm | 0b469e22 | Hello, I am currently at the hospital for my father's treatment. Policy XXXX4729. Please check the status of the cashless pre-authorisation as we are planning f | Claim status | — | 2.8 s | ₹0.135 |
| 14 Oct, 1:44 pm | 3fb37cf5 | Where is my pre-auth approval?? My father is still in the hospital and you guys are taking forever for policy XXXX8897. Tell me the status now!! | Claim status | — | 4.0 s | ₹0.134 |
| 14 Oct, 10:56 am | fc0339d9 | To the Claims Department, I am writing regarding the reimbursement claim for policy XXXX9294. I was discharged from the hospital two weeks ago and submitted all | Claim status | — | 3.6 s | ₹0.136 |
| 14 Oct, 8:39 am | 1db09134 | Policy XXXX4861. Mere life insurance claim ka status kya hai? Kab tak milega paisa? Aur nominee change karne ko bola tha, woh bhi nahi hua. This is ridiculous! | Claim status | — | 3.4 s | ₹0.145 |
| 14 Oct, 5:20 am | dc5ff72c | My father is currently admitted to a hospital in Pune for surgery under policy XXXX3367. Please share the status of the cashless pre-authorisation request sent | Claim status | — | 3.1 s | ₹0.134 |
| 14 Oct, 3:24 am | 368ec6d3 | Still no update on my claim for policy XXXX6841. I have been waiting for so long! Please tell me where it has reached. | Claim status | — | 1.8 s | ₹0.129 |
| 14 Oct, 2:56 am | cfc00418 | I am extremely frustrated with the delay in my health insurance claim settlement for policy XXXX7706. I have already been discharged, but the reimbursement is s | Claim status | — | 3.5 s | ₹0.140 |
| 13 Oct, 11:56 pm | c55b971d | Subject: Urgent: Claim Pending for Policy XXXX4427 Dear Team, Mera reimbursement claim abhi tak settle nahi hua hai, please check karke status batao. I have a | Claim status | — | 3.5 s | ₹0.150 |
| 13 Oct, 8:52 pm | 5c5a0fed | Hi, mera life insurance policy XXXX6564 hai. Claim ka kya status hai? Please update kardo. | Claim status | — | 2.3 s | ₹0.128 |
| 13 Oct, 6:28 pm | 3aa99fd0 | Hi, I am <PERSON_1>. My father is admitted in the hospital and we are waiting for the cashless pre-authorisation for policy XXXX7555. Can you please check the s | Claim status | — | 3.0 s | ₹0.136 |
| 13 Oct, 3:55 pm | e6498dc2 | Where is the money for my policy XXXX8013? My loan claim is still pending, what is happening? Please tell me the status quickly! | Claim status | — | 3.1 s | ₹0.133 |
| 13 Oct, 10:34 am | 70ef16d6 | Subject: Claim Status - XXXX6961 Dear Team, I am extremely frustrated. I submitted all the documents for the life insurance claim for policy XXXX6961 weeks ag | Claim status | — | 2.7 s | ₹0.135 |
| 13 Oct, 8:48 am | 864fe3e5 | Policy XXXX2332 ka claim status check karna hai. Please update dijiye ki settlement kab tak hoga. | Claim status | — | 6.3 s | ₹0.128 |
| 13 Oct, 8:12 am | 6f4f7f85 | Subject: Claim status for policy XXXX4703 Dear Team, Maine claim documents submit kar diye the kaafi time pehle but abhi tak koi update nahi mila. I am very f | Claim status | — | 2.4 s | ₹0.135 |
| 13 Oct, 8:11 am | 5b5e0fdb | Subject: Inquiry regarding claim status - Policy XXXX2853 Dear Team, I am writing to check the status of the claim filed under policy number XXXX2853. Could y | Claim status | — | 4.7 s | ₹0.135 |
| 13 Oct, 8:01 am | dc99de64 | Subject: Urgent status check for policy XXXX4119 Dear Team, Mera patient abhi hospital mein admitted hai and I am waiting for the cashless pre-authorisation. | Claim status | — | 4.6 s | ₹0.140 |
| 13 Oct, 7:05 am | 9a140623 | Hello, I am checking on the status of the life insurance claim for policy XXXX7072. Please let me know if any documents are still pending for settlement. <PERSO | Claim status | — | 3.2 s | ₹0.130 |
| 13 Oct, 5:38 am | e417946f | Subject: Status of claim - Policy XXXX3640 Dear Support, I have submitted all the required documents for the claim on policy XXXX3640 over two weeks ago. I kee | Claim status | — | 3.5 s | ₹0.135 |
| 13 Oct, 5:30 am | 8d42a488 | Dear Sir/Madam, I am writing to enquire about the current status of the claim submitted for policy number XXXX5474. Please let me know if there are any pending | Claim status | — | 4.0 s | ₹0.132 |