Workflows / abcl-servicing-intent · Gold

Reference answers (gold set)

Done: v1 picked · 300 rows
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Gold v1 proposed by Dvar · Review · 300 of 300 accepted · Dropped —

300 rows in gold v1 · 300 ready · 0 not ready

300

Rows

10

Topics

2

Languages

300 of 300

Verified

300 rows give a pass rate within ±7 points (95% confidence), with 10% spare.

Rows

A member can swap or drop a row.

Topics

Language

en 150
Rows. One row per customer message in this version.
Customer messageTopicGroupScoreState
<PERSON_1> here. Policy XXXX4348 ka address change karna hai, kitni baar bolun? Please update my KYC details quickly.Policy change—1.00Accepted Today's reply
<PERSON_1> here. Mere life insurance policy XXXX4902 mein nominee change karna hai, process kya hai? I have been trying to get this done for days now.Policy change—1.00Accepted Today's reply
Hi, mujhe health insurance XXXX7459 mein apna address update karna hai. Kitni baar bolna padega? Please tell me how to change policy details.Policy change—1.00Accepted Today's reply
Policy XXXX4655 ke liye nominee update karna hai. Renewal toh ho gaya hai, ab bas details change karwa do.Policy change—1.00Accepted Today's reply
Yaar, XXXX7506 ka nominee change karna hai but portal kaam nahi kar raha. Kitni baar try kiya, please update kar do jaldi.Policy change—1.00Accepted Today's reply
Mera mobile number update karo pehle, it's very annoying! Aur XXXX3102 ka address change karna hai, why is it so difficult?Policy change—0.83Accepted Today's reply
Listen, mera address update karo jaldi for policy XXXX8968. Aur ye kya hai? Someone took a policy in my name without telling me! Ye fraud kaise hua? Fix this now!Policy change—1.00Accepted Today's reply
Hi, I want to update my mobile number in records and also change the nominee for my life insurance policy XXXX9654. Please let me know the process.Policy change—1.00Accepted Today's reply
Subject: Policy XXXX1704 update Dear Team, Maine nominee change karne ke liye request bheji thi but abhi tak nothing updated. Mujhe soft copy bhi nahi mili policy ki. Please update it quickly, bahut time waste ho raha hai. Regards, <PERSON_1>Policy change—1.00Accepted Today's reply
I want to update the nominee name in my life insurance policy XXXX4060. Please tell me the process.Policy change—1.00Accepted Today's reply
Policy XXXX8731 mein nominee change karna hai but portal pe error aa raha hai! Change my details now. Very bad experience.Policy change—0.83Accepted Today's reply
Hi, mujhe health policy XXXX2310 mein nominee name update karna hai, kya process hai?Policy change—1.00Accepted Today's reply
To the support team, Mere health insurance policy XXXX8096 mein address change kyun nahi hua abhi tak? I sent the documents last week but no response. Itne slow kaam karte ho aap log, it is very frustrating. Update my current address immediately! Regards, <PERSON_1>Policy change—0.67Accepted Today's reply
<PERSON_1> here. Mujhe mere health insurance policy XXXX5939 mein address change karna hai but your app is not working. How do I update my details?Policy change—1.00Accepted Today's reply
Policy XXXX4141 mein nominee change karna hai. Process kya hai please guide kijiye.Policy change—1.00Accepted Today's reply
Hi, I want to change the nominee name in my health policy XXXX2788. Please tell me the process for this.Policy change—1.00Accepted Today's reply
Policy XXXX5723 mein nominee change karna hai but app bar bar crash ho raha hai. Very frustrating! Please tell me how to update the nominee details.Policy change—1.00Accepted Today's reply
Rows by topic and language
Row counts. How many rows each topic has in each language.
Topicenhi-LatnAll
EMI or payment status261844
Foreclosure or part prepayment231841
Claim status212041
Statement or interest certificate141933
Policy change151732
Premium due or renewal112031
Suspected fraud151126
Mandate or NACH change51520
KYC or contact update12820
Complaint or escalation8412
All150150300
Version history1 version
  • Gold v1 Proposed by Dvar · 20 Oct · Locked with rubric v1 · 300 of 300 verified
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