Workflows / abcl-servicing-intent · Gold

Reference answers (gold set)

Done: v1 picked · 300 rows

Gold v1 proposed by Dvar · Review · 300 of 300 accepted · Dropped —

300 rows in gold v1 · 300 ready · 0 not ready

300

Rows

10

Topics

2

Languages

300 of 300

Verified

300 rows give a pass rate within ±7 points (95% confidence), with 10% spare.

Rows

A member can swap or drop a row.

Topics

Language

en 150
Rows. One row per customer message in this version.
Customer messageTopicGroupScoreState
<PERSON_1> here. Mujhe mera personal loan XXXX7803 close karna hai. Please foreclosure quote bhej dijiye.Foreclosure or part prepayment—1.00Accepted Today's reply
Dear Team, Mera naam <PERSON_1> hai and mera home loan account number XXXX6410 hai. Mujhe apna loan full close karna hai. Please mujhe foreclosure quote bhej dijiye aur process bataiye ki payment kaise karni hai. Regards, <PERSON_1>Foreclosure or part prepayment—1.00Accepted Today's reply
Dear Sir/Madam, I am very disappointed with the service. Mujhe mera personal loan XXXX8341 close karna hai but I am not getting any response. Please send me the foreclosure quote and total closure charges immediately so I can finish the payment. <PERSON_1>Foreclosure or part prepayment—1.00Accepted Today's reply
Dear Team, Mujhe mere housing loan XXXX3893 ka latest account statement aur interest certificate chahiye. Also, I want to change my EMI debit bank account, please process mandate change. Along with this, please provide the foreclosure quote and process for closing the loan. RegarForeclosure or part prepayment—1.00Accepted Today's reply
<PERSON_1> here. Loan XXXX4871 ko fully close karna hai mujhe. Mujhe foreclosure amount batao jaldi, why is it taking so long??Foreclosure or part prepayment—1.00Accepted Today's reply
Dear Team, I want to close my personal loan account XXXX3302. Mujhe foreclosure quote chahiye to make the full payment. Please let me know the process. Regards, <PERSON_1>.Foreclosure or part prepayment—1.00Accepted Today's reply
Hello, I have been trying to ask about part-prepayment for my home loan XXXX9517. Itna time kyun lag raha hai? Send me the closure charges details immediately. Thanks, <PERSON_1>.Foreclosure or part prepayment—1.00Accepted Today's reply
Listen, I am very fed up. I want to close my loan XXXX3285 completely, so tell me the total foreclosure amount now. Also, I need to change my bank account for the EMI auto-debit immediately. Why is your process so slow?Foreclosure or part prepayment—1.00Accepted Today's reply
Hi, mujhe loan XXXX7207 part-prepay karna hai. Process kya hai and kitna charge lagega? Please tell me.Foreclosure or part prepayment—1.00Accepted Today's reply
Hi, <PERSON_1> here. Mera housing loan XXXX5355 hai. Mujhe iska foreclosure quote chahiye kyunki main loan close karna chahta hoon.Foreclosure or part prepayment—1.00Accepted Today's reply
Dear Team, I want to close my personal loan XXXX4448. Mujhe foreclosure quote chahiye and batao kitna charge lagega for early closure. Please reply quickly.Foreclosure or part prepayment—1.00Accepted Today's reply
Yaar ye process itna slow kyun hai? Mujhe apna housing loan XXXX4410 close karna hai. Please mujhe foreclosure quote aur closure charges batao.Foreclosure or part prepayment—1.00Accepted Today's reply
Hi, mujhe housing loan XXXX6507 ka foreclosure letter chahiye full payment ke liye. Also, EMI ke liye bank mandate change karna hai, please process start kijiye quickly.Foreclosure or part prepayment—1.00Accepted Today's reply
Hi, mujhe XXXX4539 ka interest certificate aur full closure quote chahiye. Loan statement bhi bhej dena please. Waise mere account se ek unauthorised payment cut hua hai kal.Foreclosure or part prepayment—1.00Accepted Today's reply
Subject: Request for closure and mandate update - XXXX4171 Hello, mera personal loan account number XXXX4171 hai. Mujhe loan full close karna hai, toh please mujhe foreclosure quote bhej dijiye. Saath mein, mujhe mera NACH mandate bhi change karna hai kyunki main bank account swForeclosure or part prepayment—1.00Accepted Today's reply
Dear Team, I want to close my personal loan account XXXX8667. Please mujhe foreclosure quote bhej dijiye aur process kya hoga woh bhi bataiye. I want to make a full payment soon. Regards, <PERSON_1>.Foreclosure or part prepayment—1.00Accepted Today's reply
Mujhe mera loan XXXX8228 band karna hai. Itni baar pucha but koi clear answer nahi mila on how to do full payment now. Please tell me the process for foreclosure.Foreclosure or part prepayment—1.00Accepted Today's reply
Yeh kya mazaak hai? Mujhe mere housing loan XXXX9081 ka closure quote chahiye aur interest certificate bhi bhej do jaldi. Saath mein mera NACH mandate change karna hai, doosre bank se payment hoga ab.Foreclosure or part prepayment—1.00Accepted Today's reply
Rows by topic and language
Row counts. How many rows each topic has in each language.
Topicenhi-LatnAll
EMI or payment status261844
Foreclosure or part prepayment231841
Claim status212041
Statement or interest certificate141933
Policy change151732
Premium due or renewal112031
Suspected fraud151126
Mandate or NACH change51520
KYC or contact update12820
Complaint or escalation8412
All150150300
Version history1 version
  • Gold v1 Proposed by Dvar · 20 Oct · Locked with rubric v1 · 300 of 300 verified
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