Workflows / abcl-servicing-intent · Gold

Reference answers (gold set)

Done: v1 picked · 300 rows

Gold v1 proposed by Dvar · Review · 300 of 300 accepted · Dropped —

300 rows in gold v1 · 300 ready · 0 not ready

300

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10

Topics

2

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300 of 300

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300 rows give a pass rate within ±7 points (95% confidence), with 10% spare.

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en 150
Rows. One row per customer message in this version.
Customer messageTopicGroupScoreState
Dear Team, I am very annoyed. I paid my EMI for loan XXXX2118 three days ago, but it is still not reflecting in my account. Why is your system so slow? Also, I want to change my auto-debit bank account to my other savings account immediately. Send me the forms now. Regards, <PERSEMI or payment status—1.00Accepted Today's reply
EMI deduct ho gayi hai par app mein update nahi ho raha for loan XXXX5439. Very frustrating! Mujhe apna NACH mandate bhi change karna hai to another bank account. Statement ki abhi zaroorat nahi hai, just fix the payment status and mandate.EMI or payment status—1.00Accepted Today's reply
Hello, mera loan account XXXX7314 hai. EMI bank se cut ho gayi hai but app mein show nahi ho rahi. Please check karke batayein status kya hai.EMI or payment status—1.00Accepted Today's reply
Dear Team, mera personal loan account XXXX6373 hai. Maine last month ki EMI pay kar di hai but app mein abhi tak reflect nahi ho rahi hai. Please check karke bataye ki payment status kya hai. Thanks, <PERSON_1>.EMI or payment status—1.00Accepted Today's reply
Hi, mera loan account XXXX7670 hai. Last month ki EMI pay kar di hai but app mein reflect nahi ho raha, please check karke bataiye. Also, mujhe auto-debit ke liye bank account change karna hai, iska process kya hai?EMI or payment status—1.00Accepted Today's reply
Housing loan XXXX7585 ka EMI cut gaya hai par app mein abhi bhi overdue dikha raha hai. Maine 3 baar pucha par koi solution nahi mila, please isse senior manager ko escalate karo.EMI or payment status—1.00Accepted Today's reply
Hello, mere loan account XXXX9112 pe baar baar galat charges lag rahe hain. Maine 3 baar call kiya par koi solution nahi mila, please is matter ko senior manager tak escalate karo. Also, kal ek anjaan loan application mere naam se try hui thi jo maine nahi kiya.EMI or payment status—1.00Accepted Today's reply
<PERSON_1> speaking. Housing loan XXXX2328 ki EMI cut ho gayi bank se but app pe still showing overdue. Ye kya ho raha hai?EMI or payment status—1.00Accepted Today's reply
Yaar yeh kya system hai! Mere loan XXXX9820 ka EMI cut gaya hai but app pe still showing overdue. Check karke batao kab tak update hoga!EMI or payment status—1.00Accepted Today's reply
Subject: Serious issue with loan XXXX1357. Dear Sir/Madam, I am extremely angry. Mere account se unauthorisedly 10,000 rupees kat gaye hain, this is a total fraud! I already told your customer care about the EMI status not updating for the last 3 months but no one is helping. I wEMI or payment status—1.00Accepted Today's reply
Hi, mera loan account XXXX4032 hai. Maine kal EMI pay kar di thi but app mein abhi bhi overdue show ho raha hai. Please check karke bataiye ki payment update hone mein kitna time lagega?EMI or payment status—1.00Accepted Today's reply
Hi, mera housing loan XXXX6959 hai. Is month ki EMI date kya hai? Also, mujhe mera auto-debit bank account change karwana hai. Vaise mere account se ek random 500 rupees deduct hue hain jo maine nahi kiye. Please check kijiye.EMI or payment status—1.00Accepted Today's reply
Dear Team, I am writing regarding my personal loan XXXX8902. I have already paid the EMI but it is still showing as overdue in your records. This is the third time I am reporting this and no one is helping, so I want to escalate this to your senior management right now. Also, I nEMI or payment status—1.00Accepted Today's reply
<PERSON_1> here. Maine apne personal loan XXXX5212 ki payment kar di hai but app mein update nahi hua. Yeh premium payment status abhi tak pending kyun dikha raha hai? Please check karo jaldi, bahut frustration ho raha hai.EMI or payment status—1.00Accepted Today's reply
Hi, mera home loan account XXXX7441 hai. Last month ki EMI pay kar di thi but update nahi hua, please check karo. Aur mujhe auto-debit bank account change karna hai, procedure kya hai?EMI or payment status—1.00Accepted Today's reply
Yaar, kitni baar bolu! My loan account XXXX2027 pe charges galat lage hain. I have emailed thrice but no response. Ab seedha senior manager se baat karni hai, this is ridiculous! Please escalate this immediately!EMI or payment status—0.67Accepted Today's reply
Dear Sir/Madam, mere personal loan XXXX9963 ki last EMI deduct hui hai ya nahi, please check karke bataye. Also, mujhe mera auto-debit bank account change karna hai, iska process kya hai? Regards, <PERSON_1>.EMI or payment status—1.00Accepted Today's reply
Mera EMI pay kar diya par account XXXX5676 me update nahi hua! Very bad service. Mujhe mera auto-debit bank account change karna hai, jaldi process karo isko.EMI or payment status—1.00Accepted Today's reply
<PERSON_1> here. Mujhe mera personal loan XXXX7803 close karna hai. Please foreclosure quote bhej dijiye.Foreclosure or part prepayment—1.00Accepted Today's reply
Dear Team, Mera naam <PERSON_1> hai and mera home loan account number XXXX6410 hai. Mujhe apna loan full close karna hai. Please mujhe foreclosure quote bhej dijiye aur process bataiye ki payment kaise karni hai. Regards, <PERSON_1>Foreclosure or part prepayment—1.00Accepted Today's reply
Dear Sir/Madam, I am very disappointed with the service. Mujhe mera personal loan XXXX8341 close karna hai but I am not getting any response. Please send me the foreclosure quote and total closure charges immediately so I can finish the payment. <PERSON_1>Foreclosure or part prepayment—1.00Accepted Today's reply
Dear Team, Mujhe mere housing loan XXXX3893 ka latest account statement aur interest certificate chahiye. Also, I want to change my EMI debit bank account, please process mandate change. Along with this, please provide the foreclosure quote and process for closing the loan. RegarForeclosure or part prepayment—1.00Accepted Today's reply
<PERSON_1> here. Loan XXXX4871 ko fully close karna hai mujhe. Mujhe foreclosure amount batao jaldi, why is it taking so long??Foreclosure or part prepayment—1.00Accepted Today's reply
Dear Team, I want to close my personal loan account XXXX3302. Mujhe foreclosure quote chahiye to make the full payment. Please let me know the process. Regards, <PERSON_1>.Foreclosure or part prepayment—1.00Accepted Today's reply
Hello, I have been trying to ask about part-prepayment for my home loan XXXX9517. Itna time kyun lag raha hai? Send me the closure charges details immediately. Thanks, <PERSON_1>.Foreclosure or part prepayment—1.00Accepted Today's reply
Listen, I am very fed up. I want to close my loan XXXX3285 completely, so tell me the total foreclosure amount now. Also, I need to change my bank account for the EMI auto-debit immediately. Why is your process so slow?Foreclosure or part prepayment—1.00Accepted Today's reply
Hi, mujhe loan XXXX7207 part-prepay karna hai. Process kya hai and kitna charge lagega? Please tell me.Foreclosure or part prepayment—1.00Accepted Today's reply
Hi, <PERSON_1> here. Mera housing loan XXXX5355 hai. Mujhe iska foreclosure quote chahiye kyunki main loan close karna chahta hoon.Foreclosure or part prepayment—1.00Accepted Today's reply
Dear Team, I want to close my personal loan XXXX4448. Mujhe foreclosure quote chahiye and batao kitna charge lagega for early closure. Please reply quickly.Foreclosure or part prepayment—1.00Accepted Today's reply
Yaar ye process itna slow kyun hai? Mujhe apna housing loan XXXX4410 close karna hai. Please mujhe foreclosure quote aur closure charges batao.Foreclosure or part prepayment—1.00Accepted Today's reply
Hi, mujhe housing loan XXXX6507 ka foreclosure letter chahiye full payment ke liye. Also, EMI ke liye bank mandate change karna hai, please process start kijiye quickly.Foreclosure or part prepayment—1.00Accepted Today's reply
Hi, mujhe XXXX4539 ka interest certificate aur full closure quote chahiye. Loan statement bhi bhej dena please. Waise mere account se ek unauthorised payment cut hua hai kal.Foreclosure or part prepayment—1.00Accepted Today's reply
Subject: Request for closure and mandate update - XXXX4171 Hello, mera personal loan account number XXXX4171 hai. Mujhe loan full close karna hai, toh please mujhe foreclosure quote bhej dijiye. Saath mein, mujhe mera NACH mandate bhi change karna hai kyunki main bank account swForeclosure or part prepayment—1.00Accepted Today's reply
Dear Team, I want to close my personal loan account XXXX8667. Please mujhe foreclosure quote bhej dijiye aur process kya hoga woh bhi bataiye. I want to make a full payment soon. Regards, <PERSON_1>.Foreclosure or part prepayment—1.00Accepted Today's reply
Mujhe mera loan XXXX8228 band karna hai. Itni baar pucha but koi clear answer nahi mila on how to do full payment now. Please tell me the process for foreclosure.Foreclosure or part prepayment—1.00Accepted Today's reply
Yeh kya mazaak hai? Mujhe mere housing loan XXXX9081 ka closure quote chahiye aur interest certificate bhi bhej do jaldi. Saath mein mera NACH mandate change karna hai, doosre bank se payment hoga ab.Foreclosure or part prepayment—1.00Accepted Today's reply
Listen, mera patient hospital mein admit hai and policy XXXX5128 ka cashless pre-auth abhi tak approve nahi hua! Yeh kya mazaak hai? Jaldi status batao warna discharge kaise hoga? Address change karne ki zaroorat nahi hai, woh update ho gaya hai, just tell me the claim status nowClaim status—1.00Accepted Today's reply
Subject: Claim status for policy XXXX4703 Dear Team, Maine claim documents submit kar diye the kaafi time pehle but abhi tak koi update nahi mila. I am very frustrated with the delay. Please tell me the current status of my life insurance claim immediately. Regards, <PERSON_1>Claim status—1.00Accepted Today's reply
Subject: Urgent: Claim Pending for Policy XXXX4427 Dear Team, Mera reimbursement claim abhi tak settle nahi hua hai, please check karke status batao. I have already submitted all the documents after discharge. Yeh bahut zyada delay ho gaya hai and I am very unhappy with your seClaim status—1.00Accepted Today's reply
Policy XXXX5680 ka claim status kya hai? It has been too long and no one is replying! Main iska formal complaint lodge karna chahti hoon, please escalate this to your manager immediately. KYC update already ho gaya hai, so don't ask me for that again.Claim status—0.83Accepted Today's reply
Hi, mera life insurance policy XXXX6564 hai. Claim ka kya status hai? Please update kardo.Claim status—1.00Accepted Today's reply
Hello, mera life insurance claim XXXX6763 ka kya status hai? Please update kardo.Claim status—1.00Accepted Today's reply
Dear Team, Mera life insurance claim (XXXX9447) ka kya hua? I have been waiting for weeks and no one is giving me a clear answer. Please update the status of my claim now. This is very frustrating. Regards, <PERSON_1>Claim status—1.00Accepted Today's reply
Dear Team, mera patient abhi hospital mein admit hai and discharge process start ho gaya hai but pre-auth approval nahi aaya. Please check the claim status for policy XXXX9281 immediately, bahut tension ho rahi hai. Also, I noticed some strange debits from my account that I neverClaim status—1.00Accepted Today's reply
Policy XXXX2332 ka claim status check karna hai. Please update dijiye ki settlement kab tak hoga.Claim status—0.83Accepted Today's reply
Still no update on my claim for policy XXXX6841. I have been waiting for so long! Please tell me where it has reached.Claim status—0.83Accepted Today's reply
Mera patient abhi hospital mein admit hai for policy XXXX9636, please cashless pre-auth ka status update kardo. Vaise, mujhe ek SMS aaya ki mere naam pe ek aur insurance plan active hua hai which I never requested.Claim status—1.00Accepted Today's reply
Hi, Mera claim status kya hai? I submitted all the reimbursement documents for policy XXXX5842 two weeks ago after discharge, but still no update. Bahut wait kar liya, please tell me when I will get the money. Regards, <PERSON_1>Claim status—1.00Accepted Today's reply
Abhi tak mera claim status nahi mila XXXX1209 ka! Kitna time lagega? Aur mujhe nominee change karna hai, jaldi batao kaise hoga.Claim status—0.83Accepted Today's reply
Subject: Urgent status check for policy XXXX4119 Dear Team, Mera patient abhi hospital mein admitted hai and I am waiting for the cashless pre-authorisation. Kab tak approval aayega? Please check the status immediately because discharge process start karna hai and waiting is veClaim status—1.00Accepted Today's reply
Where is the money for my policy XXXX8013? My loan claim is still pending, what is happening? Please tell me the status quickly!Claim status—1.00Accepted Today's reply
Policy XXXX4861. Mere life insurance claim ka status kya hai? Kab tak milega paisa? Aur nominee change karne ko bola tha, woh bhi nahi hua. This is ridiculous! I want to talk to your manager now, yeh bahut bada issue hai.Claim status—1.00Accepted Today's reply
Hello, policy XXXX7887 ke liye claim status check karna tha. Process kahan tak pahucha hai please bataye.Claim status—0.83Accepted Today's reply
<PERSON_1> here. Mera patient hospital mein hai, please tell me the status of my cashless pre-auth for policy XXXX4588. Also, mujhe nominee change karna hai, how to do it? Jaldi reply karo.Claim status—1.00Accepted Today's reply
Subject: Urgent - Policy XXXX7323 Listen, mera claim status kya hai? I submitted everything but no update. It has been weeks! Also, I want to change my nominee in this "loan policy" immediately. Yeh kaisa system hai? Fix it now! <PERSON_1>Claim status—0.83Accepted Today's reply
Dear Sir/Madam, my policy number is XXXX1090. Patient hospital mein admit hai and I have sent documents for cashless pre-auth, please check status. Also, mera email address update karna hai in your system. Thanks, <PERSON_1>.Claim status—1.00Accepted Today's reply
Hello, mujhe mere housing loan XXXX1073 ka provisional interest certificate chahiye for tax filing. Please send kar do.Statement or interest certificate—1.00Accepted Today's reply
Mere housing loan XXXX6715 ka provisional interest certificate chahiye for tax filing. Also, mujhe mera mobile number update karwana hai in your records.Statement or interest certificate—1.00Accepted Today's reply
Mujhe mere housing loan XXXX9671 ka interest certificate chahiye for tax filing. Loan close nahi karna hai abhi, just need the provisional certificate please.Statement or interest certificate—1.00Accepted Today's reply
Arre, kitni baar bolu! Mujhe mere personal loan XXXX7527 ka statement aur interest certificate chahiye. Kab tak wait karun? Jaldi bhejo!Statement or interest certificate—1.00Accepted Today's reply
Hi, mujhe mere health insurance ka premium renew karna hai. Saath mein personal loan ka statement bhi bhej do please. Also mera address change ho gaya hai, update kar dena. Account/Policy: XXXX6452. Thanks, <PERSON_1>.Statement or interest certificate—1.00Accepted Today's reply
Subject: Interest Certificate for Loan XXXX1349 Dear Team, Maine multiple times request ki hai but still nahi mila my loan account statement and interest certificate for XXXX1349. I need these documents for my ITR filing urgently. Please send them now. Regards, <PERSON_1>Statement or interest certificate—0.83Accepted Today's reply
Loan account XXXX9247 ka interest certificate chahiye for tax filing. Please send it on my registered email.Statement or interest certificate—0.83Accepted Today's reply
Hello, mujhe loan XXXX3440 ka interest certificate chahiye for tax filing. Please bhej dijiye.Statement or interest certificate—0.83Accepted Today's reply
<PERSON_1> here. Loan XXXX1336 ka statement chahiye and mera mobile number bhi update karo. Plus, life insurance policy renew karni hai, amount batao kitna hai.Statement or interest certificate—1.00Accepted Today's reply
Arre! Mere home loan XXXX6213 ka interest certificate abhi tak nahi mila. Aur mera naya email address update kyun nahi hua? Jaldi se kyc update karo aur certificate bhejo!Statement or interest certificate—1.00Accepted Today's reply
Hello, I have a request regarding my accounts. Mere personal loan XXXX3081 ka provisional interest certificate bhej dijiye for my tax records. Also, meri life insurance policy ka premium renewal date kya hai? Please let me know the amount. Regards, <PERSON_1>.Statement or interest certificate—1.00Accepted Today's reply
Hello, I need the interest certificate for my housing loan account XXXX4412 for the current financial year to file my taxes. Please mujhe provisional statement aur repayment schedule bhi bhej dijiye on my registered email. Thank you, <PERSON_1>Statement or interest certificate—1.00Accepted Today's reply
Dear Team, main bahut gusse mein hoon. Maine kitni baar bola hai ki mujhe mere personal loan ka interest certificate chahiye for tax filing. Mere paas aapki life insurance policy bhi hai, but mujhe loan statement urgently chahiye. Itna time kyun lag raha hai? Just send the documeStatement or interest certificate—1.00Accepted Today's reply
Hi, mujhe mere housing loan ka interest certificate chahiye tax filing ke liye. Also, life insurance policy XXXX1613 ka premium renew karna hai, please link bhej do. Aur mera new mobile number update kar lijiye records mein.Statement or interest certificate—1.00Accepted Today's reply
Housing loan XXXX2803 ka repayment schedule chahiye tha. Itne din ho gaye, still no response. Please provide it soon.Statement or interest certificate—1.00Accepted Today's reply
Subject: Very bad service for XXXX3385 Dear Team, Mujhe mera loan statement chahiye but aap log provide nahi kar rahe. I keep asking for my "insurance paper" for the loan but no response! This is ridiculous. Also, my life insurance premium is due and I want to know the amount foStatement or interest certificate—1.00Accepted Today's reply
Hi, main <PERSON_1> hoon, account number XXXX9876. Mujhe loan ka repayment schedule and interest certificate chahiye for tax purposes. Please send it soon.Statement or interest certificate—0.83Accepted Today's reply
Yaar, mera loan account XXXX2974 ka statement bhejo please, kitni baar bola hai. Aur mera mobile number update nahi hua abhi tak, change kar do jaldi.Statement or interest certificate—1.00Accepted Today's reply
Hi, please provide interest certificate for my loan XXXX8684. Income tax return file karna hai.Statement or interest certificate—0.83Accepted Today's reply
<PERSON_1> here. Policy XXXX4348 ka address change karna hai, kitni baar bolun? Please update my KYC details quickly.Policy change—1.00Accepted Today's reply
<PERSON_1> here. Mere life insurance policy XXXX4902 mein nominee change karna hai, process kya hai? I have been trying to get this done for days now.Policy change—1.00Accepted Today's reply
Hi, mujhe health insurance XXXX7459 mein apna address update karna hai. Kitni baar bolna padega? Please tell me how to change policy details.Policy change—1.00Accepted Today's reply
Policy XXXX4655 ke liye nominee update karna hai. Renewal toh ho gaya hai, ab bas details change karwa do.Policy change—1.00Accepted Today's reply
Yaar, XXXX7506 ka nominee change karna hai but portal kaam nahi kar raha. Kitni baar try kiya, please update kar do jaldi.Policy change—1.00Accepted Today's reply
Mera mobile number update karo pehle, it's very annoying! Aur XXXX3102 ka address change karna hai, why is it so difficult?Policy change—0.83Accepted Today's reply
Listen, mera address update karo jaldi for policy XXXX8968. Aur ye kya hai? Someone took a policy in my name without telling me! Ye fraud kaise hua? Fix this now!Policy change—1.00Accepted Today's reply
Hi, I want to update my mobile number in records and also change the nominee for my life insurance policy XXXX9654. Please let me know the process.Policy change—1.00Accepted Today's reply
Subject: Policy XXXX1704 update Dear Team, Maine nominee change karne ke liye request bheji thi but abhi tak nothing updated. Mujhe soft copy bhi nahi mili policy ki. Please update it quickly, bahut time waste ho raha hai. Regards, <PERSON_1>Policy change—1.00Accepted Today's reply
I want to update the nominee name in my life insurance policy XXXX4060. Please tell me the process.Policy change—1.00Accepted Today's reply
Policy XXXX8731 mein nominee change karna hai but portal pe error aa raha hai! Change my details now. Very bad experience.Policy change—0.83Accepted Today's reply
Hi, mujhe health policy XXXX2310 mein nominee name update karna hai, kya process hai?Policy change—1.00Accepted Today's reply
To the support team, Mere health insurance policy XXXX8096 mein address change kyun nahi hua abhi tak? I sent the documents last week but no response. Itne slow kaam karte ho aap log, it is very frustrating. Update my current address immediately! Regards, <PERSON_1>Policy change—0.67Accepted Today's reply
<PERSON_1> here. Mujhe mere health insurance policy XXXX5939 mein address change karna hai but your app is not working. How do I update my details?Policy change—1.00Accepted Today's reply
Policy XXXX4141 mein nominee change karna hai. Process kya hai please guide kijiye.Policy change—1.00Accepted Today's reply
Hi, I want to change the nominee name in my health policy XXXX2788. Please tell me the process for this.Policy change—1.00Accepted Today's reply
Policy XXXX5723 mein nominee change karna hai but app bar bar crash ho raha hai. Very frustrating! Please tell me how to update the nominee details.Policy change—1.00Accepted Today's reply
Dear Sir/Madam, Mera life insurance policy XXXX9755 ka premium due hai but mujhe koi reminder nahi mila. I am very frustrated because if the policy lapses, it will be a big problem for my family. Please tell me the exact renewal amount and the due date quickly. Regards, <PERSON_1Premium due or renewal—1.00Accepted Today's reply
Dear Team, Mera health insurance policy XXXX8824 renew karna hai, please let me know the premium amount and due date. Also, mujhe policy mein nominee change karwana hai. Please guide me on the process. Regards, <PERSON_1>Premium due or renewal—1.00Accepted Today's reply
Hello, Mujhe meri health insurance policy XXXX7287 renew karni hai, please tell me the procedure. Also, I noticed an unauthorised debit of 2000 rupees from my bank account for a policy I didn't apply for. Please check this immediately. Thanks, <PERSON_1>Premium due or renewal—1.00Accepted Today's reply
Kahan hai renewal link? Policy XXXX5606 ka premium bharna hai but link kaam nahi kar raha. Pls help jaldi!Premium due or renewal—0.83Accepted Today's reply
Subject: Renewal of Health Policy XXXX2765 Hello, Mujhe meri health insurance policy renew karni hai. Please bataiye kitna premium dena hoga aur payment link bhej dijiye. Thanks, <PERSON_1>Premium due or renewal—1.00Accepted Today's reply
Dear Team, Mera life insurance policy number XXXX6484 hai. Mujhe iska renewal premium amount janna hai aur date kya hai please bataiye. Regards, <PERSON_1>Premium due or renewal—1.00Accepted Today's reply
Subject: Urgent - Policy XXXX8774 Dear Team, Mera health insurance policy XXXX8774 renew karna hai but portal work nahi kar raha. Please tell me the premium amount and how to pay. Also, mujhe nominee change karna hai and mera address update karna hai since I shifted to a new flPremium due or renewal—0.67Accepted Today's reply
Policy XXXX5121 ka premium renewal date nikal gaya hai, please tell me how to revive it. Also, nominee change nahi hua abhi tak and mera phone number bhi update karna hai. Itna slow process kyun hai?Premium due or renewal—1.00Accepted Today's reply
Hello, mere life insurance policy XXXX6126 ka premium renewal kab hai? Please amount and due date share kar dijiye.Premium due or renewal—1.00Accepted Today's reply
Mera life insurance policy XXXX6259 renew karna hai. Please tell me the premium amount and due date.Premium due or renewal—1.00Accepted Today's reply
Dear Team, I am trying to renew my health insurance policy XXXX7745 but the payment page keeps crashing. Please tell me the final premium amount and the grace period. By the way, I saw an odd charge on my statement which I did not authorize. Kindly look into it. Regards, <PERSON_Premium due or renewal—1.00Accepted Today's reply
Policy XXXX8585 ka premium renewal date kya hai? Please amount aur grace period bhi bata dijiye.Premium due or renewal—0.83Accepted Today's reply
Policy XXXX6283 ka premium renew karna hai. Please payment link bhej dijiye.Premium due or renewal—0.83Accepted Today's reply
Hello, mere health insurance policy XXXX1365 ka renewal due hai. Premium amount kitna hai aur last date kya hai?Premium due or renewal—1.00Accepted Today's reply
Dear Team, Mera health insurance policy XXXX2277 expire hone wala hai and still mujhe koi renewal notice nahi aaya. This is ridiculous! Please tell me the premium amount and the process to renew immediately so the policy doesn't lapse. <PERSON_1>.Premium due or renewal—1.00Accepted Today's reply
Subject: Regarding renewal of policy XXXX4710 Hello, Mujhe mera health insurance renew karna hai. Please tell me that the premium amount kitna hai and last date kya hai to avoid any lapse? Thanks, <PERSON_1>Premium due or renewal—1.00Accepted Today's reply
Hi, policy XXXX1989 ka premium renewal kab karna hai? Please amount and due date bata do.Premium due or renewal—0.83Accepted Today's reply
Hello, I want to renew my health insurance policy XXXX5210. Please tell me the amount and due date for the premium.Premium due or renewal—1.00Accepted Today's reply
Dear Team, Mera health insurance policy XXXX2854 renew karna hai. Please mujhe renewal premium amount aur due date bata dijiye taaki main payment process kar sakun. Regards, <PERSON_1>Premium due or renewal—1.00Accepted Today's reply
<PERSON_1> here for policy XXXX9301. Mujhe renewal premium kitna pay karna hai? Also, nominee change karna hai aur mera mobile number update nahi hua ab tak. Please jaldi solve karo, bahut time lag raha hai.Premium due or renewal—0.83Accepted Today's reply
Yeh kya mazaak hai? Mere naam pe housing loan XXXX8868 kaise le liya kisi ne without my knowledge? This is a complete fraud! Mujhe koi statement ya certificate nahi chahiye, just tell me how this happened!Suspected fraud—1.00Accepted Today's reply
Hi, mere naam par ek housing loan account XXXX5305 open hai jo maine nahi liya. Ye unauthorised lag raha hai, please check karke batao.Suspected fraud—1.00Accepted Today's reply
Subject: Query regarding loan account XXXX2596 Dear Team, Mujhe ek SMS mila hai ki mere naam par housing loan liya gaya hai for account XXXX2596. Maine koi application submit nahi kiya hai aur na hi koi documents sign kiye hain. Please check kijiye ki yeh loan kisne apply kiya Suspected fraud—1.00Accepted Today's reply
Hi, mere name pe ek life insurance policy XXXX5022 open ho gayi hai but maine apply nahi kiya tha. Ye unauthorized hai, please help me stop this fraud.Suspected fraud—1.00Accepted Today's reply
Housing loan XXXX1576 ka balance check karna tha. Sab thik lag raha hai but ek ajeeb baat hai, mujhe kisi naye loan application ka message aaya hai jo maine kabhi apply nahi kiya. Yeh kaise possible hai?Suspected fraud—0.83Accepted Today's reply
Hello, mere account se health insurance XXXX4106 ke liye paise cut gaye hain par maine koi policy nahi li. Please check why this happened.Suspected fraud—1.00Accepted Today's reply
This is unbelievable! Someone has taken a business loan XXXX8517 using my documents without my knowledge! I never signed anything for this!Suspected fraud—1.00Accepted Today's reply
Mere account XXXX2883 se bina bataye paise cut gaye hain! Yeh kya bakwas hai? I did not authorize any payment. Stop this immediately!Suspected fraud—0.67Accepted Today's reply
Subject: Regarding loan account XXXX6861 Hello, Mujhe pata chala ki mere naam pe ek loan liya gaya hai which I never applied for. Please check account XXXX6861 and let me know why this happened. I think someone has misused my documents.Suspected fraud—1.00Accepted Today's reply
Hello, mere naam pe ek life insurance policy XXXX5615 li gayi hai but maine apply nahi kiya. This is unauthorized, please check it.Suspected fraud—1.00Accepted Today's reply
Hello, Mera naam <PERSON_1> hai. Mujhe abhi pata chala ki mere naam par ek life insurance policy XXXX9608 issue ho gayi hai, but maine koi application nahi di thi. It seems someone has used my documents without my consent. Please look into this fraud. Thank you, <PERSON_1>Suspected fraud—1.00Accepted Today's reply
Hi, mera personal loan account XXXX1609 hai. Mujhe EMI ke liye bank account change karna hai, please process start kar do.Mandate or NACH change—1.00Accepted Today's reply
Subject: Immediate change of mandate - XXXX8292. I have already requested to change my EMI debit date to the 7th of every month instead of the 1st. Why is this not updated in your records yet? Fix this right now. <PERSON_1>.Mandate or NACH change—1.00Accepted Today's reply
Dear Sir/Madam, Mera personal loan account XXXX4497 hai. Mujhe apna EMI bank account change karna hai, toh please mandate change ka process bataiye. Also, my health insurance premium is due, please send me the renewal amount and link quickly. Main bohot time se try kar raha hoon.Mandate or NACH change—1.00Accepted Today's reply
Hi, mera loan account XXXX9746 hai. Mujhe mera auto-debit bank account change karna hai aur sath mein mera naya mobile number update karwa do please.Mandate or NACH change—1.00Accepted Today's reply
Hi, mujhe mere loan XXXX6574 ka mandate change karna hai. Dusre bank account se EMI cut karwana hai, kaise hoga?Mandate or NACH change—1.00Accepted Today's reply
Hello, I want to renew my life insurance policy XXXX2297, please let me know the premium amount and due date. Also, for my business loan, mujhe apna auto-debit bank account change karna hai, please send the process for mandate change. Thanks, <PERSON_1>.Mandate or NACH change—1.00Accepted Today's reply
I need to update my bank details for the EMI auto-debit of my loan XXXX4862. Please guide me on how to change the mandate.Mandate or NACH change—0.83Accepted Today's reply
Hello, mera housing loan XXXX9648 hai. Mujhe apna registered mobile number update karna hai aur EMI ke liye bank account bhi change karna hai. Please bataiye kya process hai.Mandate or NACH change—1.00Accepted Today's reply
Yaar, my personal loan XXXX9683 mandate change nahi ho raha and health insurance premium renewal ki date nikal gayi hai. Jaldi batao kya karna hai!Mandate or NACH change—1.00Accepted Today's reply
Subject: Issue with EMI debit for XXXX7163 Dear Sir/Madam, I have already requested twice to change my NACH mandate to my other bank account for loan XXXX7163, but you people are still debiting from my old account. Itna time kyun lag raha hai? Please change the auto-debit bank Mandate or NACH change—1.00Accepted Today's reply
Subject: Bank account change for loan XXXX6665 Dear Sir/Madam, Mujhe apna EMI debit bank account change karna hai kyunki mera current account close ho raha hai. Please tell me the process to re-register the e-NACH mandate for my personal loan. Regards, <PERSON_1>Mandate or NACH change—1.00Accepted Today's reply
My loan account is XXXX5922. EMI debit date change karna hai urgent, please update it now.Mandate or NACH change—0.83Accepted Today's reply
Mera bank account change karna hai for loan XXXX5911. Kitni baar bolun? Change my auto-debit account immediately, bahut frustration ho raha hai!Mandate or NACH change—1.00Accepted Today's reply
Subject: Issue with EMI debit - XXXX2124. I have already told you that my bank account has changed. Why is the EMI still being attempted from the old account? I need to update my NACH mandate immediately to avoid any bounce charges. Please fix this now. <PERSON_1>.Mandate or NACH change—1.00Accepted Today's reply
Dear Team, mera housing loan account XXXX8658 hai. Mujhe apna auto-debit bank account change karna hai. Main kab se request kar raha hoon, but no one is helping me. Please change my NACH mandate to my new account immediately!Mandate or NACH change—1.00Accepted Today's reply
Hello, mujhe mera mobile number update karwana hai for my personal loan account XXXX2102. Process kya hai please batao.KYC or contact update—1.00Accepted Today's reply
Loan account XXXX4451 ke liye mera mobile number change karna hai. Please update kardo.KYC or contact update—1.00Accepted Today's reply
Subject: Urgent issue with policy XXXX3845 Dear Team, Mere account se bina bataye paise kat gaye hain for a health policy I didn't even apply for. Yeh kya ho raha hai? Please stop this unauthorised debit immediately. Also, mera mobile number change karna hai, please update it iKYC or contact update—1.00Accepted Today's reply
Hello, main <PERSON_1> bol rahi hoon (Loan A/c XXXX4368). Maine kai baar request bheji hai but mera naya mobile number abhi tak update nahi hua. Please jaldi se mera contact detail change kar do, bahut pareshani ho rahi hai. Regards, <PERSON_1>.KYC or contact update—1.00Accepted Today's reply
Mera mobile number update nahi ho raha hai for loan account XXXX3994. Kitni baar try kiya, please jaldi theek karo!KYC or contact update—1.00Accepted Today's reply
Hello, mujhe apna mobile number change karwana hai for policy XXXX2401. Also, please tell me the process for email update. Waise mujhe ek ajeeb sa SMS aaya ki meri policy pe loan liya gaya hai but maine apply nahi kiya. Please check this. Thanks, <PERSON_1>.KYC or contact update—1.00Accepted Today's reply
Subject: Update my address for loan XXXX3830 I am very annoyed that I have sent my documents three times already but you people are still not updating them in your system! Mera address change karo jaldi. It is extremely frustrating that I have to keep following up for such a simKYC or contact update—1.00Accepted Today's reply
Listen, mere home loan XXXX6017 ka address change karo. Why is my premium payment record not updated with the new address? Jaldi update karo my mobile and address in your records!KYC or contact update—0.50Accepted Today's reply
Yaar this is too much! Policy XXXX8896 ka issue resolve hi nahi ho raha. I want to escalate this matter to the senior management and IRDAI immediately. My patience is gone.Complaint or escalation—0.83Accepted Today's reply
Policy XXXX3137 ke liye main bahut pareshan hoon. I have been waiting for a response for weeks! Ye kya mazaak hai? I want to escalate this matter to your senior management immediately.Complaint or escalation—0.83Accepted Today's reply
Mere housing loan XXXX7124 ka issue solve nahi hua. Teen baar call kiya par koi help nahi mili. I want to escalate this to your senior manager immediately. Bahut bad service hai!Complaint or escalation—1.00Accepted Today's reply
This is unbelievable. I have raised the same issue three times for my loan XXXX5728 but your team is ignoring me. I am officially lodging a complaint and will take this to the RBI ombudsman if not resolved immediately. <PERSON_1>.Complaint or escalation—0.83Accepted Today's reply
Rows by topic and language
Row counts. How many rows each topic has in each language.
Topicenhi-LatnAll
EMI or payment status261844
Foreclosure or part prepayment231841
Claim status212041
Statement or interest certificate141933
Policy change151732
Premium due or renewal112031
Suspected fraud151126
Mandate or NACH change51520
KYC or contact update12820
Complaint or escalation8412
All150150300
Version history1 version
  • Gold v1 Proposed by Dvar · 20 Oct · Locked with rubric v1 · 300 of 300 verified
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