| Dear Sir/Madam,
I am writing to bring to your notice that I have already paid the EMI for my housing loan account XXXX4770 on the 2nd of this month. However, the payment is not yet reflecting in my account statement. Could you please check the status and confirm the receipt?
Re | EMI or payment status | — | 1.00 | Accepted Today's reply |
| I have paid the EMI for account XXXX5903 but it is not reflecting in the app. I also want to update my NACH mandate to a different bank account. I am not looking for a foreclosure quote at this time. | EMI or payment status | — | 1.00 | Accepted Today's reply |
| This is unbelievable! I see an unauthorised debit from my account for loan XXXX8071 that I never applied for. Also, my actual EMI was deducted but is not reflecting in the app. I want to escalate this immediately to your senior management! | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Subject: Urgent: Double EMI Debit for Housing Loan XXXX4935
Dear Team,
I am writing to bring to your notice that my EMI for the month of October has been debited twice from my account for loan XXXX4935. I have already raised this issue via your call centre three times, but I am | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Subject: Urgent issue regarding Loan A/c XXXX3842
Dear Team,
I paid my EMI for the personal loan last week, but it is still showing as overdue in the app. Please check the status and update it. Also, I want to change my auto-debit bank account for future payments; let me know t | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Subject: Issue with Housing Loan Account XXXX7974
Dear Team,
I am writing to bring to your notice that my last EMI was debited from my account but is still not reflecting in your records. Furthermore, I had requested to change my NACH mandate to my other bank account last month | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Hi, can you please let me know the overdue amount and the next due date for my housing loan XXXX6195? | EMI or payment status | — | 1.00 | Accepted Today's reply |
| My EMI for loan account XXXX4680 was debited from my bank account last week, but your app still shows it as overdue. I have sent three emails about this with no resolution. I want to escalate this matter to your nodal officer immediately. | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Why is my loan EMI for XXXX8941 still showing as unpaid even though money left my account? Also I need to change my NACH mandate to a different bank account immediately. | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Dear Team, this is <PERSON_1> regarding my housing loan account XXXX8085. I am very frustrated because the EMI for this month was debited from my bank account, yet your records still show it as overdue. Please update the payment status in your system immediately. Thanks, <PERSON_ | EMI or payment status | — | 1.00 | Accepted Today's reply |
| My EMI for loan XXXX1947 was debited but is still showing as overdue. This is the third time I am asking; I want to escalate this to your senior manager immediately! | EMI or payment status | — | 1.00 | Accepted Today's reply |
| I paid my home loan EMI for account XXXX2648 three days ago, but the payment is still not reflecting in the app. This is very frustrating, please check and update the status immediately. | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Hi, I paid my EMI for XXXX9742 three days ago but it is still showing as unpaid. This is the third time this is happening. I want to lodge a formal complaint and escalate this to your senior manager immediately! | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Dear Team,
I am writing regarding my housing loan account XXXX7161. I paid my EMI on the 5th of this month, but it is not yet reflecting in the system. Kindly check the status and update it.
Regards,
<PERSON_1> | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Hi, I am <PERSON_1>. Can you please check if the EMI for my loan XXXX4848 has been credited? It was debited from my bank account on the 5th. | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Hello,
I am <PERSON_1>, and my housing loan account number is XXXX4823. I noticed that the EMI I paid on the 3rd of this month is not reflecting in my account statement yet. Additionally, I want to change my auto-debit bank account for future EMIs as I have switched my salary ac | EMI or payment status | — | 1.00 | Accepted Today's reply |
| My EMI was debited from my bank account two days ago for loan XXXX2537, but your app still shows it as unpaid. This is very annoying. Update the status immediately. | EMI or payment status | — | 1.00 | Accepted Today's reply |
| I have a personal loan XXXX7579. I paid the monthly premium for the loan from my bank, but your app is still showing it as pending. I also have a health policy with you, but that's fine. Just fix the loan payment status quickly! | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Subject: Urgent Issue with Home Loan XXXX9540
Dear Team,
I have already paid my EMI for this month, but I received a bounce notification today. This is completely unacceptable and reflects your poor system. I am officially lodging a complaint and want this escalated to your nod | EMI or payment status | — | 1.00 | Accepted Today's reply |
| I have already paid my EMI for loan XXXX5851 but it is still showing as overdue in your app! This is ridiculous. I want to escalate this matter to your nodal officer immediately as I am tired of these errors! | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Dear Team,
I am writing this because I am extremely frustrated with your system. I have already made the EMI payment for my loan account XXXX9985, and the money has been debited from my bank, but your portal still shows the amount as overdue. This is completely unacceptable. Ple | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Dear Team, I am writing regarding my housing loan XXXX4543. I paid the EMI five days ago, but your system is still showing it as unpaid. This is ridiculous. Update the status immediately. Regards, <PERSON_1>. | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Dear Team, I am writing regarding my loan account XXXX9677. I paid my EMI yesterday but it is not yet reflecting in the portal. Also, I want to change my auto-debit bank account to my other savings account. Please guide me on the process. Regards, <PERSON_1>. | EMI or payment status | — | 1.00 | Accepted Today's reply |
| I paid the EMI for my personal loan account XXXX6514 yesterday, but it is still showing as overdue in the app. Please update the payment status. | EMI or payment status | — | 1.00 | Accepted Today's reply |
| I paid my EMI for account XXXX5608 three days ago but it is still showing as overdue in the app. Please update the payment status and send me the latest account statement. | EMI or payment status | — | 0.83 | Accepted Today's reply |
| Regarding my housing loan XXXX2337, my recent EMI payment is not reflecting in the account. I also need to change the bank account for my monthly mandate. | EMI or payment status | — | 1.00 | Accepted Today's reply |
| Hi, I want to close my personal loan XXXX5841. Can you share the foreclosure quote and process for the same? | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| Hi, I am <PERSON_1>. For my home loan account XXXX6711, can you please share the latest statement and also let me know the process for full foreclosure? | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| Subject: Request for statement and closure quote - XXXX9238
Dear Team,
I am extremely frustrated as I have not received my loan account statement despite multiple requests. Please send me the latest repayment schedule and interest certificate urgently. Additionally, I am lookin | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| I've been waiting forever! Just tell me the final amount to close my loan XXXX1892 and send the foreclosure letter now!! | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| Hi, I want to make a part-prepayment on my business loan XXXX6363. Could you please share the process for this? | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| I want to close my loan XXXX6201 early. Please tell me the foreclosure amount and the process to pay it off today. | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| I want to pay off my business loan XXXX3602 immediately. Tell me the exact amount for full prepayment right now! | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| Hi, I want to close my personal loan XXXX5794. Please share the foreclosure quote and let me know the process for full prepayment. Thanks, <PERSON_1>. | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| I am looking to close my personal loan account XXXX6011. Please provide the foreclosure quote and the procedure for the same. Also, I require the interest certificate and the latest account statement for my tax filings. | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| Hi, I want to know the process for part-prepayment of my housing loan XXXX8472. My KYC and contact details are already updated so you don't need to worry about that. Please share the details. | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| Hi, I want to pay off my personal loan XXXX8017 in full. Can you please send me the foreclosure statement and let me know the process for closure? | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| I need the total outstanding amount for foreclosure of my home loan XXXX1789. Also, please send the latest repayment schedule to my email. | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| I would like to get a foreclosure quote for my housing loan account XXXX8944. Please let me know the total outstanding amount for full closure. | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| I am extremely disappointed with your service. I want to close my loan account XXXX8240 immediately. Send me the final foreclosure quote and the exact process to pay it off right now. I am tired of paying these high interest rates! | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| Hi, I want to close my personal loan XXXX9840. Please share the foreclosure amount and the process to pay it off. | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| Hi, I would like to make a part-prepayment on my personal loan account XXXX1314. Could you please guide me on the process for this? | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| I would like a foreclosure statement for my housing loan XXXX8122. Please also guide me on the process to update my NACH mandate to a different bank account. | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| Subject: Request for foreclosure quote - XXXX2988
Dear Team,
I am writing to request the foreclosure statement for my housing loan account XXXX2988. I wish to pay off the remaining balance. Please share the total outstanding amount including any closure charges.
Regards,
<PERS | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| Dear Team,
I am writing with reference to my home loan account XXXX4206. I am planning to close the loan early and would like to request a foreclosure quote. Could you please guide me through the process and let me know if there are any prepayment charges applicable?
Regards,
< | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| I am absolutely disgusted with your service! I have been asking for the closure amount for my business loan XXXX7024 for a week now and no one is responding. I don't care about my life insurance policy right now, just fix this loan issue! I want this escalated to your nodal offic | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| <PERSON_1> here (XXXX1678). I want to close my loan today! Why is it so hard to get a foreclosure quote? Send it to me right now!! | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| This is <PERSON_1>. I want the final foreclosure quote for my business loan XXXX7413. I've asked three times and no one is helping. I want to escalate this to your senior manager right now! | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| I am tired of waiting for a response. I need the final foreclosure amount for my home loan XXXX4049 and a copy of my current repayment schedule. Also, I want to change the bank account for my monthly EMIs. Please do this quickly. | Foreclosure or part prepayment | — | 1.00 | Accepted Today's reply |
| Subject: Claim Status - XXXX6961
Dear Team,
I am extremely frustrated. I submitted all the documents for the life insurance claim for policy XXXX6961 weeks ago and I still haven't heard anything! Where is my money? Tell me the status of my claim immediately.
Regards,
<PERSON_1 | Claim status | — | 1.00 | Accepted Today's reply |
| To the Claims Department, I am writing regarding the reimbursement claim for policy XXXX9294. I was discharged from the hospital two weeks ago and submitted all the original bills, but there is still no update on the settlement amount. This is highly frustrating as the amount is | Claim status | — | 1.00 | Accepted Today's reply |
| I would like to check the current status of the claim for policy XXXX2816. I have already updated my nominee details last month, so no further policy changes are required at this time. | Claim status | — | 0.83 | Accepted Today's reply |
| Hello, I am checking on the status of the life insurance claim for policy XXXX7072. Please let me know if any documents are still pending for settlement. <PERSON_1>. | Claim status | — | 1.00 | Accepted Today's reply |
| My father is currently admitted to a hospital in Pune for surgery under policy XXXX3367. Please share the status of the cashless pre-authorisation request sent by the hospital. | Claim status | — | 1.00 | Accepted Today's reply |
| I am extremely frustrated with the delay in my health insurance claim settlement for policy XXXX7706. I have already been discharged, but the reimbursement is stuck. I want to officially lodge a complaint and escalate this matter to your nodal officer. | Claim status | — | 1.00 | Accepted Today's reply |
| Where is the update on my claim for policy XXXX3142? I have been waiting for weeks and nobody is telling me the current status! This is totally unacceptable! | Claim status | — | 1.00 | Accepted Today's reply |
| Hi, I am <PERSON_1>. My father is admitted in the hospital and we are waiting for the cashless pre-authorisation for policy XXXX7555. Can you please check the status of this claim urgently? | Claim status | — | 1.00 | Accepted Today's reply |
| Where is my pre-auth approval?? My father is still in the hospital and you guys are taking forever for policy XXXX8897. Tell me the status now!! | Claim status | — | 1.00 | Accepted Today's reply |
| Dear Sir/Madam, I am writing to enquire about the current status of the claim submitted for policy number XXXX5474. Please let me know if there are any pending documents from my end. Regards, <PERSON_1>. | Claim status | — | 0.83 | Accepted Today's reply |
| Dear Support,
My father is currently admitted at the hospital and we have applied for cashless pre-authorisation for policy XXXX9986. Could you please share the current status of this claim? Additionally, I noticed an unauthorised premium debit of 5,000 rupees from my bank accou | Claim status | — | 1.00 | Accepted Today's reply |
| Dear Sir/Madam,
My father is currently admitted to the hospital and we have applied for cashless pre-authorisation for policy XXXX5969. Could you please provide the current status of this request?
Additionally, I would like to change the registered mobile number and address ass | Claim status | — | 0.67 | Accepted Today's reply |
| Subject: Extremely disappointed with service - Policy XXXX2685
Dear Team,
I am writing to express my extreme frustration regarding the handling of my reimbursement claim for policy XXXX2685. It has been three weeks since I submitted all the discharge documents, and I still have | Claim status | — | 1.00 | Accepted Today's reply |
| Dear Team,
I am writing this with extreme anger regarding policy XXXX7682. My father is admitted in the hospital right now and you people are delaying the cashless pre-authorisation. Where is the status of my claim? Also, I have been trying to update the nominee details for mont | Claim status | — | 1.00 | Accepted Today's reply |
| Dear Team,
I am writing this with great frustration regarding my health insurance policy XXXX4706. My mother is currently admitted to the hospital and we have already submitted the request for cashless pre-authorisation, but we have not received any confirmation yet. The hospita | Claim status | — | 1.00 | Accepted Today's reply |
| This is ridiculous! I've been waiting for weeks for the status of my life insurance claim for policy XXXX6913 and no one is telling me anything! Also, I want to change my nominee details immediately, so send me the link for the policy change now! | Claim status | — | 1.00 | Accepted Today's reply |
| Hello, I am currently at the hospital for my father's treatment. Policy XXXX4729. Please check the status of the cashless pre-authorisation as we are planning for discharge soon. | Claim status | — | 1.00 | Accepted Today's reply |
| Subject: Status of claim - Policy XXXX3640
Dear Support, I have submitted all the required documents for the claim on policy XXXX3640 over two weeks ago. I keep checking my email but there is no update on the settlement amount or current status. This is very stressful. Please te | Claim status | — | 0.83 | Accepted Today's reply |
| I am still waiting for my reimbursement for policy XXXX4128! I was discharged weeks ago and you guys are just sitting on my files. Tell me exactly where my claim money is right now! | Claim status | — | 1.00 | Accepted Today's reply |
| Subject: Inquiry regarding claim status - Policy XXXX2853
Dear Team,
I am writing to check the status of the claim filed under policy number XXXX2853. Could you please let me know if any further documents are required or provide an update on the settlement amount?
Regards,
<PE | Claim status | — | 0.83 | Accepted Today's reply |
| Hi, I have been waiting for weeks to know the status of my life insurance claim for policy XXXX2535. This is taking way too long, please let me know what is happening with the settlement. | Claim status | — | 1.00 | Accepted Today's reply |
| Subject: Request for Loan Account Statement - XXXX8470
Dear Team,
I am writing to request the repayment schedule and a full account statement for my housing loan account number XXXX8470. Please share these documents on my registered email address.
Regards,
<PERSON_1> | Statement or interest certificate | — | 1.00 | Accepted Today's reply |
| Dear Team, I have been waiting for my provisional interest certificate for the current financial year for my loan account XXXX6644. I need this for my tax filings immediately and it is very annoying that I have to follow up multiple times. Please send the repayment schedule and t | Statement or interest certificate | — | 0.83 | Accepted Today's reply |
| I have been asking for my loan statement for account XXXX9600 for two days now! Why is it taking so long? Send my interest certificate immediately! | Statement or interest certificate | — | 0.83 | Accepted Today's reply |
| Dear Customer Care, I hold a personal loan (XXXX1022) and a life insurance policy with your group. Could you please share the provisional interest certificate for my loan for the current financial year? Additionally, I need to know the exact amount and due date for my insurance p | Statement or interest certificate | — | 1.00 | Accepted Today's reply |
| Hello, I require the provisional interest certificate for my loan account XXXX6911 for the current financial year for tax filing purposes. | Statement or interest certificate | — | 0.83 | Accepted Today's reply |
| I need my interest certificate for loan account XXXX5782 immediately for my tax filing. Why is it so difficult to get a simple statement from you people? | Statement or interest certificate | — | 0.83 | Accepted Today's reply |
| Hi, I am <PERSON_1>. Can you please send me the interest certificate for my loan account XXXX7055 for the last financial year? | Statement or interest certificate | — | 0.83 | Accepted Today's reply |
| I have been waiting for my provisional interest certificate for the current financial year for my home loan XXXX8592. I need it for my tax filing urgently. Why is it taking so long to generate a simple statement? Please send it now. | Statement or interest certificate | — | 1.00 | Accepted Today's reply |
| I have been asking for my interest certificate for the housing loan XXXX5717 for days now! Why is it taking so long? Send it immediately. | Statement or interest certificate | — | 1.00 | Accepted Today's reply |
| Dear Sir/Madam, I am requesting the provisional interest certificate for the financial year 2023-24 for my loan account XXXX9378. Please send it to my registered email address at the earliest. Thank you, <PERSON_1>. | Statement or interest certificate | — | 0.83 | Accepted Today's reply |
| <PERSON_1> here. I've been asking for the interest certificate for my loan XXXX7466 for days now. Why is it taking so long? Please send it immediately. | Statement or interest certificate | — | 0.83 | Accepted Today's reply |
| This is the third time I am asking for my documents for loan XXXX3854. Your customer care is useless. I want to escalate this to your senior management immediately. This is unacceptable service! | Statement or interest certificate | — | 1.00 | Accepted Today's reply |
| Please provide the provisional interest certificate for my home loan account XXXX7090 for the current financial year. | Statement or interest certificate | — | 1.00 | Accepted Today's reply |
| I need the interest certificate for my personal loan and I also want to know the due date for my life insurance premium renewal for policy XXXX9218. Please provide these details at the earliest. | Statement or interest certificate | — | 1.00 | Accepted Today's reply |
| Hello, I want to change the nominee in my health policy XXXX5347. I already updated my phone number, so no need for KYC updates. Please guide me for the nominee change. | Policy change | — | 1.00 | Accepted Today's reply |
| I would like to change the nominee in my life insurance policy XXXX2573. I am not looking for any update on my claim status as that has already been settled. | Policy change | — | 1.00 | Accepted Today's reply |
| Requesting a change of address for my life insurance policy number XXXX3247. Please guide me on the documents required. | Policy change | — | 1.00 | Accepted Today's reply |
| I am tired of your slow systems. Update my mobile number and email address in my profile right now. Also, I need to change the nominee for my health insurance policy XXXX9147. I just noticed an unauthorized premium debit for a policy I never signed up for. Do your jobs properly! | Policy change | — | 1.00 | Accepted Today's reply |
| I need to update my current residential address for policy XXXX1008 as I have shifted. I have sent emails three times but no one is responding, please escalate this to your manager immediately. Also, I just noticed a policy rider was added to my account that I never signed up for | Policy change | — | 1.00 | Accepted Today's reply |
| Hi, I want to change the nominee in my life insurance policy XXXX6225. Can you tell me the process for this? | Policy change | — | 1.00 | Accepted Today's reply |
| I need to update the contact address for my health insurance policy XXXX7460. Please share the list of documents required for this change. | Policy change | — | 1.00 | Accepted Today's reply |
| Subject: Request for details update - Policy XXXX3026
Dear Sir/Madam,
I am writing to request a change in the nominee for my health insurance policy XXXX3026. Additionally, I would like to update my registered email address in your records. Please let me know the documents requ | Policy change | — | 1.00 | Accepted Today's reply |
| Listen, I've been trying to update my email ID and mobile number on my profile for days! Do it now. Also, I want to change the nominee for my life insurance policy XXXX5606 immediately. Stop wasting my time. | Policy change | — | 1.00 | Accepted Today's reply |
| Dear Customer Service,
I would like to request a soft copy of my health insurance policy document XXXX7183. Please send it to my registered email address at your earliest convenience.
Regards,
<PERSON_1> | Policy change | — | 1.00 | Accepted Today's reply |
| Dear Team, I am writing regarding my life insurance policy XXXX4207. I have been trying to update my nominee details for two months now, but your portal keeps crashing. Also, I noticed a random deduction of 1,500 rupees from my bank account yesterday which I did not authorize. Pl | Policy change | — | 1.00 | Accepted Today's reply |
| Dear Team,
I am writing to you regarding my life insurance policy XXXX5796. I would like to change the nominee registered in my policy documents. Could you please share the procedure and the forms required to update these details?
Regards,
<PERSON_1> | Policy change | — | 1.00 | Accepted Today's reply |
| Hey, I've been trying to update the nominee for my policy XXXX6718 for ages now. Why is this taking so long? Just get the nominee changed quickly! | Policy change | — | 1.00 | Accepted Today's reply |
| I am tired of waiting! Just update the nominee in my health insurance policy XXXX1551 right now. I have already sent the documents! | Policy change | — | 1.00 | Accepted Today's reply |
| Subject: Update to my account XXXX1121
Dear Team,
I have a personal loan with you as well, but I am writing regarding my health insurance policy XXXX1121. I need to update the nominee details for this account. Could you please let me know the process for this change?
Regards,
| Policy change | — | 1.00 | Accepted Today's reply |
| Why is my policy XXXX4699 still showing as lapsed?? I want to pay the renewal premium now, tell me the amount immediately! | Premium due or renewal | — | 1.00 | Accepted Today's reply |
| I am very annoyed that my life insurance policy XXXX9063 has lapsed. Tell me the exact amount and the grace period to revive it immediately. Also, I see an unauthorised debit of 1,200 rupees on my bank statement from your company which I never approved. I already updated my addre | Premium due or renewal | — | 1.00 | Accepted Today's reply |
| I want to know the exact date and amount for my health insurance renewal for XXXX5387. Also, I noticed an unauthorised debit of 500 rupees from my account yesterday which I did not approve. Tell me how to renew the policy now. | Premium due or renewal | — | 1.00 | Accepted Today's reply |
| To the Management,
I am extremely frustrated with your service. My life insurance policy XXXX6607 is due for renewal, but I am not receiving any payment notifications despite multiple requests. I want to escalate this to the grievance officer immediately as I do not want my poli | Premium due or renewal | — | 1.00 | Accepted Today's reply |
| I want to check the latest premium receipt for my policy XXXX1333. Also, I have discovered a life insurance policy taken in my name without my consent. | Premium due or renewal | — | 1.00 | Accepted Today's reply |
| <PERSON_1> here. Why haven't I received the renewal notice for policy XXXX8404 yet? I have no idea what the premium amount is or when the due date is. This is ridiculous! Tell me the amount right now. | Premium due or renewal | — | 1.00 | Accepted Today's reply |
| Subject: Query regarding payment for XXXX6641
Dear Sir/Madam,
I am writing regarding my life insurance policy XXXX6641. I think the EMI for this is due soon, but I am not sure of the exact amount. Please share the payment date and the total amount I need to pay for renewal.
Th | Premium due or renewal | — | 1.00 | Accepted Today's reply |
| This is ridiculous! I have been trying to renew my health insurance policy XXXX2883 for three days but your portal is not working. I want to speak to your manager immediately because this is totally unacceptable! | Premium due or renewal | — | 1.00 | Accepted Today's reply |
| Hey, my policy XXXX2113 is about to lapse. Why haven't I received the renewal link yet? Please tell me the exact amount to pay now. | Premium due or renewal | — | 1.00 | Accepted Today's reply |
| Hello, I need to renew my health insurance policy XXXX5140. Please share the premium amount and the due date. | Premium due or renewal | — | 1.00 | Accepted Today's reply |
| I need to know the renewal premium and due date for my health policy XXXX1585. Also, I noticed an unauthorised transaction of 2,000 rupees from my bank account towards this policy which I did not approve. | Premium due or renewal | — | 1.00 | Accepted Today's reply |
| I have noticed a life insurance policy XXXX2917 in my name which I never authorised. Please check how this was issued without my knowledge. | Suspected fraud | — | 1.00 | Accepted Today's reply |
| I just noticed an unauthorised debit from my bank for health insurance policy XXXX3585. I never authorized this payment! Please check this immediately. | Suspected fraud | — | 1.00 | Accepted Today's reply |
| This is unbelievable! I just found out a life insurance policy XXXX5147 has been opened in my name without any consent. I never signed any documents. How did this happen? Sort this out now! | Suspected fraud | — | 1.00 | Accepted Today's reply |
| I just saw a policy XXXX2292 in my name that I never signed up for. Someone has used my documents to take this health insurance without my knowledge! Fix this immediately. | Suspected fraud | — | 1.00 | Accepted Today's reply |
| Subject: Urgent - Fraudulent Housing Loan XXXX3315. I am absolutely shocked to discover that a housing loan account XXXX3315 has been opened in my name without my knowledge or consent! I have never applied for any such loan. I demand that you investigate this identity theft and c | Suspected fraud | — | 1.00 | Accepted Today's reply |
| Hi, I just saw a housing loan account XXXX7263 in my name on the portal but I have not taken any loan. I think someone has used my documents fraudulently. Please check this. | Suspected fraud | — | 1.00 | Accepted Today's reply |
| I have discovered a health insurance policy XXXX9840 taken in my name without my consent! How did this happen? Stop this immediately! | Suspected fraud | — | 1.00 | Accepted Today's reply |
| Hi, I just noticed a personal loan account XXXX4425 opened in my name, but I have never applied for any loan from your company. Please look into this. | Suspected fraud | — | 1.00 | Accepted Today's reply |
| Dear Team,
I am <PERSON_1>. While reviewing my credit report, I noticed a housing loan account XXXX9839 registered in my name. I have never applied for any home loan with your company. Please investigate this unauthorised account.
Regards,
<PERSON_1> | Suspected fraud | — | 1.00 | Accepted Today's reply |
| Subject: Unauthorised policy issuance - XXXX1225
Dear Team,
I am writing to bring to your attention that a health insurance policy (XXXX1225) has been issued in my name without my consent. I have not signed any application forms nor have I authorised any premium payments. Pleas | Suspected fraud | — | 1.00 | Accepted Today's reply |
| I am shocked to see a personal loan XXXX3312 appearing in my credit report! I never applied for any loan from your company. This is completely unauthorised and I want this resolved right now! | Suspected fraud | — | 1.00 | Accepted Today's reply |
| I am shocked to see a personal loan active on my profile XXXX2751. I have never applied for any such loan and did not sign any papers. This is completely unauthorised and needs to be fixed immediately. | Suspected fraud | — | 1.00 | Accepted Today's reply |
| Hi, I just saw a housing loan XXXX7780 in my name but I never applied for any home loan. Pls check this. | Suspected fraud | — | 1.00 | Accepted Today's reply |
| Subject: Unauthorised loan account XXXX1298
To whom it may concern,
I am shocked to find that a personal loan for 5 lakh rupees has been opened in my name under account XXXX1298. I have never signed any documents or requested any such loan. I need this investigated and closed i | Suspected fraud | — | 1.00 | Accepted Today's reply |
| I am absolutely furious! I see a debit for policy XXXX4793 but I never took this health loan. This is unauthorized and I want it stopped now! | Suspected fraud | — | 1.00 | Accepted Today's reply |
| I want to change the bank account for my monthly auto-debit for loan XXXX6813. Please let me know the process to update the mandate. | Mandate or NACH change | — | 1.00 | Accepted Today's reply |
| I am very frustrated that my EMI is still being debited from my closed bank account. I want to change my NACH mandate to my new savings account for home loan XXXX5044 immediately. I already have the repayment schedule, so please do not send me any statements, just update the debi | Mandate or NACH change | — | 1.00 | Accepted Today's reply |
| I've been trying to change my EMI bank account for my home loan XXXX2452 for days now. Please just update the NACH mandate to my other account immediately. | Mandate or NACH change | — | 1.00 | Accepted Today's reply |
| This is <PERSON_1>. Why am I not getting the renewal notice for my health insurance? I don't want my policy to lapse! And for my personal loan XXXX4312, I've been asking to change the EMI debit date to the 10th, but you people are ignoring it. Sort this out now! | Mandate or NACH change | — | 1.00 | Accepted Today's reply |
| Hi, I want to change the bank account for my housing loan EMI auto-debit for account XXXX9980. Also, I need to update my registered mobile number in your records. | Mandate or NACH change | — | 1.00 | Accepted Today's reply |
| Hi, I am <PERSON_1>. I want to update my registered mobile number for my personal loan account XXXX7763. Please let me know the process for this. | KYC or contact update | — | 1.00 | Accepted Today's reply |
| Hi, I need to update my registered mobile number and email ID for my health insurance policy XXXX5505. Please guide me on how to do this. | KYC or contact update | — | 1.00 | Accepted Today's reply |
| I have already sent my new address proof three times for my home loan XXXX7269 but you people still haven't updated it in your records. Please just fix my contact details now! | KYC or contact update | — | 1.00 | Accepted Today's reply |
| Subject: Urgent: Unauthorised activity on my Home Loan account XXXX1284
Dear Team,
I am writing to report that there has been some unauthorised activity and suspicious debits in my housing loan account, and I suspect my details have been compromised. I have already contacted yo | KYC or contact update | — | 1.00 | Accepted Today's reply |
| I have tried updating my mobile number on the app three times for policy XXXX7354 but it is still showing the old one. Please update it to my current number immediately. | KYC or contact update | — | 0.83 | Accepted Today's reply |
| I want to update my mobile number and PAN card details for my life insurance policy XXXX6068. Please guide me through the process. - <PERSON_1> | KYC or contact update | — | 1.00 | Accepted Today's reply |
| Hi, this is <PERSON_1> (Policy XXXX4531). I need to update my current residential address and email ID in my records. Also, I just saw an unauthorised debit from my bank account for a policy top-up I never requested. Please look into this fraud immediately. | KYC or contact update | — | 0.83 | Accepted Today's reply |
| I want to update my registered mobile number and current address for my housing loan account XXXX2263. Please guide me on how to upload the updated Aadhaar for KYC. <PERSON_1>. | KYC or contact update | — | 1.00 | Accepted Today's reply |
| Hello,
I wish to update the contact details linked to my housing loan account XXXX4855. I have recently changed my permanent residence and mobile number, so I would like to update my address and phone number in your records. Please let me know the necessary procedure and documen | KYC or contact update | — | 1.00 | Accepted Today's reply |
| Subject: URGENT: Unauthorised Loan and Lack of Response - XXXX5142
I am absolutely shocked to see a personal loan account in my name that I never applied for! This is a clear case of fraud and identity theft. I want this investigated immediately. Furthermore, my current mobile n | KYC or contact update | — | 1.00 | Accepted Today's reply |
| Subject: Update my contact details immediately
To whom it may concern,
I have tried updating my mobile number and email address on your portal multiple times but it keeps failing. This is incredibly annoying. Update my records for loan account XXXX1741 right now. I expect this | KYC or contact update | — | 1.00 | Accepted Today's reply |
| Dear Team, I would like to update my permanent address for my home loan account XXXX7722. I think I mentioned this while paying my health insurance premium last month, but the record is still old. Please update my KYC details for the loan. Regards, <PERSON_1>. | KYC or contact update | — | 1.00 | Accepted Today's reply |
| I have raised the same issue three times already and still no resolution. This is completely unacceptable. Escalate this matter to your senior management immediately! Loan A/c XXXX5660. | Complaint or escalation | — | 0.83 | Accepted Today's reply |
| Still no response on my life insurance policy XXXX3151! I have sent three messages already. I want to escalate this to your nodal officer right now because your support is useless. | Complaint or escalation | — | 1.00 | Accepted Today's reply |
| This is ridiculous! I have been chasing you guys for weeks regarding my health insurance XXXX1767 and nobody is helping. I want to escalate this to your senior manager immediately! | Complaint or escalation | — | 1.00 | Accepted Today's reply |
| I am extremely dissatisfied with the service for policy XXXX8221. I want to formally escalate this issue to the grievance officer as my previous emails were ignored. | Complaint or escalation | — | 0.83 | Accepted Today's reply |
| Someone has taken a personal loan XXXX6767 in my name without my consent! This is an absolute fraud. I am escalating this as a formal complaint and will approach the consumer court if this isn't resolved immediately. | Complaint or escalation | — | 1.00 | Accepted Today's reply |
| This is <PERSON_1>. I am tired of your useless customer care regarding policy XXXX3928. I want to formally lodge a complaint and escalate this to the nodal officer immediately. | Complaint or escalation | — | 0.83 | Accepted Today's reply |
| I have raised the same issue regarding my life insurance policy XXXX1587 three times already and no one is responding. I am now requesting to escalate this matter to the nodal officer. | Complaint or escalation | — | 1.00 | Accepted Today's reply |
| Dear Team,
I am writing this email to express my extreme frustration regarding my housing loan account XXXX7880. I have already raised this issue multiple times over the last month, but it remains unresolved. I want this matter escalated to your nodal officer immediately as the | Complaint or escalation | — | 1.00 | Accepted Today's reply |